Alexis Crawford
Antelope,CA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges in fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities, and self-motivation. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
Work History
Medical Records Specialist
Sutter Health
Sacramento, CA
02.2019 - Current
- Analyzed data for trends in healthcare utilization and costs.
- Maintained accurate documentation of all activities related to medical records.
- Conducted quality assurance audits of medical records for compliance with state regulations.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Performed data entry into electronic health record systems.
Hospital Clerk
UC Davis Health
Sacramento, CA
11.2016 - 06.2021
- Greeted patients and visitors, answered telephones, and provided general information.
- Performed administrative tasks such as filing, copying, scanning and faxing medical records and documents.
- Entered patient data into an electronic health record system for accurate documentation of medical history.
- Completed clerical duties such as typing letters, memos and reports using MS Office applications.
- Maintained patient confidentiality according to HIPAA regulations at all times.
Authorization Coordinator
Health Net
Sacramento
06.2015 - 10.2016
- Reviewed and approved authorization requests according to established criteria.
- Processed incoming authorization requests and updated customer accounts accordingly.
- Assisted customers with questions or problems related to their authorization requests.
- Analyzed data from various sources to ensure accuracy of authorizations.
- Generated reports for management regarding the status of pending authorizations.
Education
Associate of Science - Health Administration
Sierra College
Rocklin, CASkills
- Electronic Health Records Management
- Telephone Etiquette
- Proficiency in Microsoft Software
- Office Administration
- Medical Records Maintenance
- Insurance expert
Accomplishments
- Electronic Health Record Mentor
- 1 year of perfect attendance award
- Customer Service Expert Leader
Timeline
Medical Records Specialist
Sutter Health
02.2019 - Current
Hospital Clerk
UC Davis Health
11.2016 - 06.2021
Authorization Coordinator
Health Net
06.2015 - 10.2016
Associate of Science - Health Administration
Sierra College