ALEXIS CROCKER
Cape Coral,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandise Team Leader
Aerie By American Eagle
03.2023 - 01.2024
- Tracked product and supply inventories and reported findings to supervisors
- Mapped floorsets to company standards
- Store leader in credit card and loyalty applications
- Worked closely to create dream team with Store Leader and Merchandise Lead
- Trained Merchandise Lead as well as Brand Ambassadors on company policies and standards
- Analyzed buying trends and sales at store location to identify appropriate mix of inventory items for top-tier sales
- Mapped floorsets, product displays and shelving layouts to maximize sales and influence customer purchasing habits
- Guided employees through motivational tactics to complete successful floorsets
- Placed prices and descriptive signage to enhance displays and promote items
- Tracked sales trends and recommended adjustments to maximize departmental profitability
- Evaluated and analyzed product performance to develop optimal improvement strategies
- Promoted positive company image through superior customer service experiences
- Introduced sales, promotions and other brand initiatives to gain customer loyalty
- Conversed with customers to share information about products and services
- Employed basic selling techniques to engage with customers
- Operated cash register or POS system to receive payment by cash, check and credit card
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer services
- Learned roles of other departments to provide coverage and keep store operational
Merchandise Leader
Aerie By American Eagle
04.2022 - 03.2023
- Developed seasonal promotional campaigns that drove increased sales during peak shopping periods.
- Enhanced visual merchandising, resulting in a more attractive store environment and higher customer engagement.
- Mentored junior team members, fostering their professional growth and building a high-performing team culture.
- Increased employee productivity through effective task delegation and time management techniques.
Brand Ambassador
Aerie By American Eagle
12.2021 - 04.2022
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Cashier
Pressed Cafe
01.2020 - 01.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Marketing
Southern New Hampshire University
Hooksett, NH05-2025
Skills
- Customer Service
- Time Management
- Exceptional Communication
- Customer Engagement
- Team Leadership Qualities
- Goal-oriented mindset
Certification
Real Estate Sales Associate License: (October 15, 2024)
Timeline
Merchandise Team Leader
Aerie By American Eagle
03.2023 - 01.2024
Merchandise Leader
Aerie By American Eagle
04.2022 - 03.2023
Brand Ambassador
Aerie By American Eagle
12.2021 - 04.2022
Cashier
Pressed Cafe
01.2020 - 01.2021
No Degree - Marketing
Southern New Hampshire University