JANESSA GRAWE
Buffalo,NY
Summary
Dynamic Merchandise Team Leader with a proven track record at American Eagle Outfitters, excelling in visual merchandising and training. Recognized for enhancing product displays and optimizing inventory management, resulting in significant sales growth. A detail-oriented professional with a positive attitude, dedicated to fostering a customer-first culture and mentoring high-performing teams.
Overview
10
10
years of professional experience
Work History
Merchandise Team Leader
American Eagle Outfitters, Inc
08.2023 - Current
- Led merchandise team in maintaining visual standards and product displays.
- Trained and mentored staff on inventory management practices.
- Ensured compliance with brand guidelines for promotional materials.
- Streamlined inventory replenishment processes, reducing stockouts significantly.
Visual Manager
Macys
09.2021 - Current
- Optimal merchandise executive standards
- Merchandising, product movement, price changes, visual execution, event set-up
- Impactful visual presentation, mannequin styling, window displays
- Trend statements, fixture placement, wall formats, visual collateral
- Seasonal/ monthly execution guides tailored to store architecture and assortment
Merchandise Team Leader
American Eagle Outfitters
03.2020 - 09.2021
- Supports the Store Team Leader and is responsible in achieving sales goals, meeting merchandise brand standards, and effectively leading a high performing merchandising and stock team
- Delivering flawless execution in Windows, Floorsets, Marketing, and 5 S Standards to drive traffic and deliver our seasonal brand/product message
- Analyze Merchandise reports and make appropriate moves to maximize presentation and drive sales
- Oversee shipment receipt and processing, floorsets, markdowns, sell through, and replenishment while maintaining stockroom organization procedures
Staffing Supervisor
American Eagle Outfitters
01.2019 - 03.2020
- Drives sales growth through supporting all tasks related to recruiting, hiring, onboarding, training and engaging
- Supports the management team ensuring the store audit compliance and shrink results meet company loss prevention standards
- Supports the Store Manager by producing an effective weekly schedule to support and help drive the business
Lingerie Supervisor
Victoria's Secret
08.2018 - 01.2019
- Create and assign individual goals to sales and stock associates, monitor performance, and provide coaching and feedback to help reach their goals
- Motivate associates by providing recognition for behaviors that drive positive results
- Perform the responsibilities of the CSL (Customer Sales Lead) to lead a customer first culture and drive kpi results
Full Time Sales and Support Generalist
Victoria's Secret
03.2016 - 08.2018
- Supports the Store Leadership Team in driving KPI results and maximizes business opportunities to include CRM, loyalty and technology
- Lead role in training, developing, and coaching the associates team to create a customer first culture
- Proactively seek personal learning and development opportunities to elevate leadership skill set and individual performance
Education
Associate's Degree - Early Education and Special Ed.
Erie Community College South Campus
Orchard Park, NY05.2018
diploma -
Orchard Park High School
Orchard Park, NY06.2015
Skills
Customer service
Awards
- 2018, Dean's List, Erie Community College
- 2015, Graduated Scholar Athlete, Orchard Park High School
- 2014, High Honor Roll, Orchard Park High School
Timeline
Merchandise Team Leader
American Eagle Outfitters, Inc
08.2023 - Current
Visual Manager
Macys
09.2021 - Current
Merchandise Team Leader
American Eagle Outfitters
03.2020 - 09.2021
Staffing Supervisor
American Eagle Outfitters
01.2019 - 03.2020
Lingerie Supervisor
Victoria's Secret
08.2018 - 01.2019
Full Time Sales and Support Generalist
Victoria's Secret
03.2016 - 08.2018
Associate's Degree - Early Education and Special Ed.
Erie Community College South Campus
diploma -
Orchard Park High School