Summary
Overview
Work History
Education
Skills
Awards
Timeline
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JANESSA GRAWE

Buffalo,NY

Summary

Dynamic Merchandise Team Leader with a proven track record at American Eagle Outfitters, excelling in visual merchandising and training. Recognized for enhancing product displays and optimizing inventory management, resulting in significant sales growth. A detail-oriented professional with a positive attitude, dedicated to fostering a customer-first culture and mentoring high-performing teams.

Overview

10
10
years of professional experience

Work History

Merchandise Team Leader

American Eagle Outfitters, Inc
08.2023 - Current
  • Led merchandise team in maintaining visual standards and product displays.
  • Trained and mentored staff on inventory management practices.
  • Ensured compliance with brand guidelines for promotional materials.
  • Streamlined inventory replenishment processes, reducing stockouts significantly.

Visual Manager

Macys
09.2021 - Current
  • Optimal merchandise executive standards
  • Merchandising, product movement, price changes, visual execution, event set-up
  • Impactful visual presentation, mannequin styling, window displays
  • Trend statements, fixture placement, wall formats, visual collateral
  • Seasonal/ monthly execution guides tailored to store architecture and assortment

Merchandise Team Leader

American Eagle Outfitters
03.2020 - 09.2021
  • Supports the Store Team Leader and is responsible in achieving sales goals, meeting merchandise brand standards, and effectively leading a high performing merchandising and stock team
  • Delivering flawless execution in Windows, Floorsets, Marketing, and 5 S Standards to drive traffic and deliver our seasonal brand/product message
  • Analyze Merchandise reports and make appropriate moves to maximize presentation and drive sales
  • Oversee shipment receipt and processing, floorsets, markdowns, sell through, and replenishment while maintaining stockroom organization procedures

Staffing Supervisor

American Eagle Outfitters
01.2019 - 03.2020
  • Drives sales growth through supporting all tasks related to recruiting, hiring, onboarding, training and engaging
  • Supports the management team ensuring the store audit compliance and shrink results meet company loss prevention standards
  • Supports the Store Manager by producing an effective weekly schedule to support and help drive the business

Lingerie Supervisor

Victoria's Secret
08.2018 - 01.2019
  • Create and assign individual goals to sales and stock associates, monitor performance, and provide coaching and feedback to help reach their goals
  • Motivate associates by providing recognition for behaviors that drive positive results
  • Perform the responsibilities of the CSL (Customer Sales Lead) to lead a customer first culture and drive kpi results

Full Time Sales and Support Generalist

Victoria's Secret
03.2016 - 08.2018
  • Supports the Store Leadership Team in driving KPI results and maximizes business opportunities to include CRM, loyalty and technology
  • Lead role in training, developing, and coaching the associates team to create a customer first culture
  • Proactively seek personal learning and development opportunities to elevate leadership skill set and individual performance

Education

Associate's Degree - Early Education and Special Ed.

Erie Community College South Campus
Orchard Park, NY
05.2018

diploma -

Orchard Park High School
Orchard Park, NY
06.2015

Skills

Customer service

Awards

  • 2018, Dean's List, Erie Community College
  • 2015, Graduated Scholar Athlete, Orchard Park High School
  • 2014, High Honor Roll, Orchard Park High School

Timeline

Merchandise Team Leader

American Eagle Outfitters, Inc
08.2023 - Current

Visual Manager

Macys
09.2021 - Current

Merchandise Team Leader

American Eagle Outfitters
03.2020 - 09.2021

Staffing Supervisor

American Eagle Outfitters
01.2019 - 03.2020

Lingerie Supervisor

Victoria's Secret
08.2018 - 01.2019

Full Time Sales and Support Generalist

Victoria's Secret
03.2016 - 08.2018

Associate's Degree - Early Education and Special Ed.

Erie Community College South Campus

diploma -

Orchard Park High School
JANESSA GRAWE