Alexis Crum
Neurologic Care Center
Dunnellon,FL
5
years of professional experience
Detail-oriented professional with strong organizational skills in front office operations. Proven ability to manage patient scheduling efficiently and enhance communication between medical staff and patients.
Work History
Front Office Assistant
4 Years 10 Months- Managed patient scheduling, ensuring efficient use of appointment slots.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Provided front desk support, greeting patients and addressing inquiries promptly.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Implemented patient check-in procedures to reduce wait times and improve satisfaction.
- Supported billing processes by verifying insurance information and collecting payments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Sales Associate/Cashier
5 Months- Provided exceptional customer service, enhancing shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Collaborated with team members to maintain store organization and merchandising standards.
- Trained new associates on sales techniques, store policies, and operational procedures to enhance team performance.
Education
- General Studies
Timeline
Front Office Assistant
Neurologic Care Center
07.2019 - 05.2024Read More
Sales Associate/Cashier
Walmart
12.2018 - 05.2019Read More
Sickles High School
from General Studies
Read More