Alexis Eleazer
Customer Service Representative
Lugoff,SC
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Teacher
Sunshine House
Lugoff, 663003
10.2022 - 04.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Participated in parent teacher conference to discuss developments of students and increase support.
Teacher
Ready Set Grow
El Paso, TX
04.2022 - 12.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Customer Service Representative
Alorica
El Paso, TX
12.2021 - 03.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Lugoff Elgin High School
Lugoff, SC 08.2013 - 05.2014
Nail Technician - Nail Technician
Milan Institute of Cosmetology
El Paso, TX 02.2020 - 03.2021
Skills
Classroom management
Group learning mechanics
Child development
Lesson Planning
Complaint resolution
POS systems expert
Multi-line phone talent
Sorting and labeling
Scheduling
Problem-solving skills
Mail handling
Cash Handling
Verbal and written communication
Performance improvement
Office organization
Time management
Timeline
Teacher
Sunshine House
10.2022 - 04.2023
Teacher
Ready Set Grow
04.2022 - 12.2022
Customer Service Representative
Alorica
12.2021 - 03.2022
Nail Technician - Nail Technician
Milan Institute of Cosmetology
02.2020 - 03.2021
High School Diploma -
Lugoff Elgin High School
08.2013 - 05.2014