Alexis Flick
Durant,USA
Summary
Customer-focused professional skilled in IT troubleshooting and project management. Enhances operational efficiency by resolving customer issues and training staff effectively. Committed to punctuality and leadership, driven by positive outcomes through strong leadership and relationship building.
Overview
6
6
years of professional experience
Work History
Server
J&W Grill
Chickasha
12.2020 - Current
- Provided exceptional customer service to over 50 guests each shift in a fast-paced environment.
- Resolved customer concerns quickly and smoothly while ensuring a positive experience.
- Cultivated strong relationships with diverse customers through professionalism.
- Communicated effectively with team members to facilitate smooth operations.
- Prioritized multiple tasks effectively to meet time-sensitive demands and maintain service quality.
- Accurately processed cash and credit transactions, balancing register and managing daily deposits.
- Adhered strictly to company policies and health and safety standards.
CSR and Server
Pizza Hut
Chickasha
09.2019 - 12.2020
- Addressed customer inquiries and resolved complaints to enhance customer satisfaction.
- Trained new staff on customer service protocols to ensure consistent service quality.
- Collaborated with team members during busy shifts to ensure smooth operations.
- Monitored inventory levels and coordinated restocking needs with management to maintain product availability.
Education
Computer Information Systems -
Southeastern Oklahoma State University
Durant05.2027
Management Information Systems -
University of Central Oklahoma
Edmond12.2025
Pre-Engineering -
Canadian Valley Technology Center
Chickasha05.2022
High school -
Chickasha High School
Chickasha05.2022
Skills
- Customer service
- IT troubleshooting
- Time management
- Microsoft Word
- Microsoft PowerPoint
- Problem solving
- Project management
- Team collaboration
- Leadership skills
- Punctuality
- Memory retention
- Data analysis
Projects
- Directed the 50th annual Powwow, University of Central Oklahoma, 2025, 600
- Directed the 49th annual Powwow, University of Central Oklahoma, 2023, 350
Awards
- Outstanding Heritage Celebration Award, University of Central Oklahoma, 2025
- Valedictorian, Chickasha High School, 2022
Timeline
Server
J&W Grill
12.2020 - Current
CSR and Server
Pizza Hut
09.2019 - 12.2020
Computer Information Systems -
Southeastern Oklahoma State University
Management Information Systems -
University of Central Oklahoma
Pre-Engineering -
Canadian Valley Technology Center
High school -
Chickasha High School