Alexis Forks
Portland
Summary
Professional hospitality worker with extensive experience in delivering high-quality customer service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2027
2027
years of professional experience
Work History
Server
Olive Garden
Clackamas, OR
04.2025 - Current
- Delivered exceptional dining experiences by providing attentive and personalized service to guests.
- Assisted in menu knowledge and item recommendations to enhance guest satisfaction and engagement.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders during peak hours.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
Team Member
Wendys Fast Food
Clackamas, OR
06.2024 - 01.2025
- Operated cash register, processing transactions accurately and efficiently.
- Assisted in food preparation, ensuring adherence to safety and quality standards.
- Managed high-volume customer interactions, ensuring timely resolution of inquiries and issues to maintain service excellence in a fast-paced environment.
Intern
Open Sesame
Portland, OR
2021 - 2023
- Conducted research to support ongoing projects and enhance operational efficiency.
- Assisted staff in daily operations through efficient data entry support, reducing workload and enhancing task prioritization.
- Arranged and maintained workspaces to facilitate uninterrupted workflow.
- Conducted thorough reviews of products to ensure compliance with quality benchmarks and address any defects.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Managed customer support interactions, focusing on rapid problem-solving and service excellence.
Education
GED -
Portland Community College
Portland, ORSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement and retention
- Professional appearance
- People-oriented professional
Timeline
Server
Olive Garden
04.2025 - Current
Team Member
Wendys Fast Food
06.2024 - 01.2025
Intern
Open Sesame
2021 - 2023
GED -
Portland Community College