Alexis Galeno
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
3
3
years of professional experience
Work History
Customer Support Rep
AltaMed
06.2023 - 08.2023
- Connected with customers to address questions and resolve issues through phone and email.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Documented customer interactions in computer system and assisted cross-functionally with billing and technical support to deliver high-quality customer service.
Warehouse Worker
Cleveland Golf
01.2022 - 05.2023
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Simplified shipping and receiving processes for improved workflow.
Steward
Hyatt
08.2022 - 11.2022
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
Shift Manager
Popeye's
08.2020 - 03.2022
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Digital Personal Shopper (Seasonal)
Walmart
10.2021 - 01.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA06.2022
Skills
- Shipment Optimization
- Inventory Management
- Shipping and Receiving
- Picking and Packing
- Heavy Lifting
- Self-Motivated and Disciplined
- Cash Handling
- Customer Assistance
Timeline
Customer Support Rep
AltaMed
06.2023 - 08.2023
Steward
Hyatt
08.2022 - 11.2022
Warehouse Worker
Cleveland Golf
01.2022 - 05.2023
Digital Personal Shopper (Seasonal)
Walmart
10.2021 - 01.2022
Shift Manager
Popeye's
08.2020 - 03.2022
High School Diploma -
Ocean View High School