Alexis Gaudreau
Kansas City,MO
Summary
Self-motivated and reliable individual with over seven years of experience in customer service, including time in a corporate management position. Creative entrepreneur and content creator with years of experience in digital marketing, sales, editing, SEO, etc. Excels in communication, time management, creative thinking, problem solving, and leadership.
Overview
2
2
years of professional experience
Work History
Server and Bartender
Char Bar
Kansas City, MO
04.2024 - Current
- Exceed customer service expectations by providing friendly and courteous service to all guests, resulting in a 100% secret shopper score.
- Cross-trained in multiple areas of the restaurant, providing flexibility and knowledge, allowing for better customer service.
- Demonstrates a high level of attention to detail by ensuring all orders are accurate, including efficiency for parties of 40 and larger.
Content Creator
Self-employeed
Kansas City, Missouri
04.2024 - Current
- Collaborates with brands for sponsored content and partnership opportunities.
- Plan, produce, and edit video projects to maximize engagement.
- Perform as a top affiliate for a large telehealth company for 12 consecutive months.
- Maintain a following of over 50,000 followers across all platforms.
- Monitor analytics on a regular basis, and adjust strategy accordingly.
Restaurant Manager
Longhorn Steakhouse
Overland Park, KS
09.2023 - 04.2024
- Welcomed 600 guests daily and oversaw customer service operations while implementing required restaurant procedures.
- Hired, trained, and managed a staff of over 60 team members on effective methods, operations, and customer service.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Promoted a positive atmosphere and went above and beyond to guarantee that each guest received exceptional food and service, resulting in a 6% increase in guest satisfaction score.
Education
Bachelor of Science - Human Services
Washburn University
Topeka, KS05-2022
Skills
- Social media management
- Digital marketing
- Problem solving
- Time management
- Staff management
Timeline
Server and Bartender
Char Bar
04.2024 - Current
Content Creator
Self-employeed
04.2024 - Current
Restaurant Manager
Longhorn Steakhouse
09.2023 - 04.2024
Bachelor of Science - Human Services
Washburn University