Alexis Gilmore
Oklahoma City
Summary
Dedicated hospitality and administrative professional with experience in restaurant leadership, guest service, finance, and office administration. Recognized for accountability, strong communication, excellent organizational skills, and a passion for delivering exceptional customer experiences while supporting team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Dave & Buster's
Olathe, KS
- Delivered high-volume food and beverage service.
Lead Server
Smokehouse Social
Oklahoma City, OK
01.2024 - Current
- Lead front-of-house service in a high-volume restaurant.
- Train and mentor new servers.
- Deliver exceptional guest experiences and resolve guest concerns.
- Maintain extensive food, beverage, and POS knowledge.
- Handle cash and credit transactions accurately.
Director of Administration & Finance
Matador Logistics, LLC
Oklahoma City, OK
08.2021 - 01.2024
- Managed billing, invoicing, accounts payable, and accounts receivable.
- Reconciled company bank accounts.
- Collected outstanding balances.
- Directed incoming calls and managed business correspondence.
- Maintained financial records and administrative operations.
Server / Hostess
Snooze A.M. Eatery
Overland Park, KS
11.2020 - 07.2021
- Provided exceptional guest service in a fast-paced restaurant.
- Managed seating and supported daily operations.
Customer Service Associate
Walmart
Lenexa, KS
05.2018 - 10.2020
- Delivered outstanding customer service.
- Operated POS systems and processed transactions.
Certified Nursing Assistant
Brookdale Senior Living
Overland Park, KS
01.2017 - 12.2018
- Provided compassionate resident care and daily assistance.
Education
No Degree -
Oklahoma City Community College
Oklahoma City, OK05-2028
High School Diploma -
Olathe East High School
Olathe, KS05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- High volume dining
- Supply restocking
- Point of sale operation
- Organizational leadership
- Customer relations
Certification
- CNA - Certified Nurse Assistant
Timeline
Lead Server
Smokehouse Social
01.2024 - Current
Director of Administration & Finance
Matador Logistics, LLC
08.2021 - 01.2024
Server / Hostess
Snooze A.M. Eatery
11.2020 - 07.2021
Customer Service Associate
Walmart
05.2018 - 10.2020
Certified Nursing Assistant
Brookdale Senior Living
01.2017 - 12.2018
Server
Dave & Buster's
No Degree -
Oklahoma City Community College
High School Diploma -
Olathe East High School