Alexis Gonzales
Bakersfield,CA
Summary
Assistant General Manager at Inshape Family Fitness was to lead and manage the member experience, lead a team to company standards, as well as driving sales goals. In this role being passionate about fitness and committed to delivering positive results by driving culture, leading and developing the team, and creating a great member experience.
As the Assistant General Manager working with the General Manager to deliver the business brand, member experience and business goals
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Inshape Family Fitness
10.2016 - 03.2024
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Education
North High School
BakersfieldSkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Training and development background
- Employee scheduling
- Customer relationship management
- Budget control
- Sales techniques
- Vendor relationship management
- Customer retention
Timeline
Assistant General Manager
Inshape Family Fitness
10.2016 - 03.2024
North High School
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