Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Server

Alexis Gonzalez

Napa

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Thomas Keller Restaurant Group. Proven ability to enhance guest engagement and streamline operations, while training new team members. Adept in cash handling and maintaining quality control to ensure outstanding dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Thomas Keller Restaurant Group
05.2023 - Current
  • Delivered exceptional dining experiences through attentive service and menu knowledge.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Managed multiple tables efficiently while maintaining high standards of customer satisfaction.
  • Trained new team members on service protocols and operational procedures.
  • Assisted in creating a positive atmosphere by addressing guest needs proactively.
  • Implemented suggestions for improving workflow efficiency during peak hours.

Floor Associate

Target
10.2021 - 05.2023
  • Assisted customers with product inquiries and location assistance.
  • Maintained store cleanliness and organization to enhance customer experience.
  • Operated point-of-sale systems efficiently for accurate transaction processing.
  • Stocked shelves and ensured proper product placement according to visual merchandising standards.
  • Trained new associates on store policies, procedures, and customer service protocols.
  • Collaborated with team members to meet daily operational goals effectively.

Education

Electrical Card -

Intercoast Colleges
Fairfield, CA

High School Diploma -

Napa High School
Napa, CA
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Quality control
  • Workplace safety

Accomplishments

  • Achieved becoming server by completing all my work as a busser with accuracy and efficiency.

Certification

  • Intercoast Electrician Training - 2024-2025

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Thomas Keller Restaurant Group
05.2023 - Current

Floor Associate

Target
10.2021 - 05.2023

Electrical Card -

Intercoast Colleges

High School Diploma -

Napa High School

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