Alexis Guerrero
Gainesville,GA
Summary
Adept at enhancing customer experiences, I leveraged exceptional service skills at Olive Garden to resolve complaints swiftly, ensuring satisfaction. My Spanish fluency and cash-handling expertise have consistently improved transaction efficiency. Demonstrating a strong work ethic, I've excelled in fast-paced environments, embodying teamwork and adaptability. Ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Olive Graden
10.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Ogp
Walmart
01.2020 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
J and J Food
03.2019 - 01.2020
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Johnson High School
Gainesville, GA12-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
- Fluent bilingualism can speak Spanish
- Friendly customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Olive Graden
10.2022 - Current
Ogp
Walmart
01.2020 - 09.2022
Cashier
J and J Food
03.2019 - 01.2020
High School Diploma -
Johnson High School
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