Alexis Guidry

• Delivered exceptional customer service in high-volume dining environment.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Trained new servers on menu items, service standards, and POS system usage.
• Managed multiple tables efficiently while maintaining attention to detail and guest satisfaction.
• Resolved customer complaints promptly, ensuring positive outcomes and repeat business.
• Implemented suggestions for improving workflow, enhancing overall dining experience.
• Assisted in inventory management and ordering supplies to maintain stock levels.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Provided exceptional customer service to guests. Learned menu items thoroughly to assist patrons effectively. Operated Apple POS systems and Aloha for order processing. Managed food running and maintained cleanliness of expo area. Kept server stations and restaurant sections organized. Collaborated with coworkers to complete side work efficiently.

• Managed multiple tables efficiently, maintaining high service standards in a fast-paced environment.
• Trained new team members on menu offerings and restaurant procedures.
• Mentored junior servers, fostering a collaborative team atmosphere and improving service quality.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

• Delivered exceptional customer service to enhance guest satisfaction and foster repeat business.
• Partnered with kitchen staff to ensure timely and accurate food order fulfillment.
• Oversaw multiple tables to ensure exceptional service delivery in a high-pressure environment.
• Facilitated training sessions for new team members on menu offerings and restaurant procedures.
• Resolved customer complaints promptly, enhancing overall dining experience.
• Implemented efficient workflow strategies to optimize table turnover rates.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Collaborated with kitchen staff to deliver timely and accurate food orders.
• Managed multiple tables efficiently, maintaining high service standards in a fast-paced environment.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Maintained cleanliness and comfort for residents. Cleaned building interiors, including entrance doors, lobby floors, elevators, and public restrooms. Managed daily cleaning of 30 rooms, including air vents, showers, toilets, sinks, kitchens, living rooms, and bedrooms. Assisted maintenance team with tasks such as rebooting TVs, installing toilet seats, and painting.

Assisted in customer care by fostering a supportive team environment. Maintained cleanliness and organization in the workplace. Greeted customers warmly to enhance their experience. Conducted nightly inventory checks to ensure stock accuracy. Managed cash drawer operations at opening and closing. Supported catering services as needed. Utilized Apple POS and Microsoft Office applications effectively.

• Analyzed sales trends to optimize inventory management and reduce waste.
• Fostered a positive work environment, promoting teamwork and employee engagement.
• Streamlined operational processes, achieving improved workflow efficiency across shifts.
• Collaborated with upper management to identify business strategies for growth and expansion.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.

• Bartending for weddings and caterings for companies. Serving food, serving tables, pre-busing tables, and busing tables, setting up chairs and tables for parties, as well as taking them down and cleaning up the venues, satisfying guest with excellent customer service.

Operated long-haul routes across diverse terrains, including blizzards and mountainous regions throughout United States. Delivered goods safely while navigating challenging weather conditions. Assisted in maintaining vehicle safety and compliance with regulations.

• Managed route planning using GPS technology to optimize delivery efficiency and reduce fuel consumption.
• Adhered to federal and state transportation regulations, maintaining a clean driving record throughout tenure.
• Collaborated with dispatchers to communicate delays and ensure seamless logistics operations.
• Implemented safety protocols that enhanced operational reliability and minimized accident occurrences.
• Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
• Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
• Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
• Handled load documentation, obtained signatures, and provided copies to destination staff.
• Maintained strict compliance with DOT operating and reporting guidelines for Type transportation.
• Met DOT requirements by maintaining current records and documenting reportable incidents.
• Checked trailer hitch and secured attachments to tractor for optimal safety.

Opened store and processed bank deposits. Completed drive-through orders in under three minutes. Provided exceptional customer service by greeting each customer warmly and ensuring satisfaction.

• Oversaw cash handling processes, maintaining accuracy and compliance with policies.
• Implemented loss prevention strategies, minimizing shrinkage through effective practices.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
• Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
• Maintained store's cleanliness and visual standards, creating welcoming environment for customers.

• And unloading pallets of freight, and stocking shelves, folding clothes, organizing, straightening aisles, and helping other teammates.

• Checking in guest, signing up new members, selling items, cleaning beds, cleaning the lobby, and laundry

Assisted in serving tables at five-star restaurant in Tyler, Texas. Supported banquet and catering services for large parties of up to 100 guests. Delivered three-tier menu options for events. Opened wine bottles at tables and provided excellent customer service to all patrons. Maintained compliance with company expectations in all interactions.

• Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Improved dining experience by providing prompt, attentive service to guests.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Inspected dishes and utensils for cleanliness.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.