Alexis Henry
Lebanon,TN
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at companies like Green House Cannabis Co. Excelled in high-pressure environments, enhancing customer satisfaction and fostering repeat business through exceptional people skills and knowledge in hemp and cannabis production. Achieved efficient workflow and problem-solving, ensuring top-notch service and collaboration.
Overview
11
11
years of professional experience
Work History
Sales Associate
Greenhouse Cannabis Co.
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Learned product distribution and construction
- Packaged high volume orders and online sales
Host
Cocktail Waitress Hustler Club
02.2019 - 03.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
Google
02.2018 - 01.2019
- Built relationships with customers to encourage repeat business.
- Managed phones and customer service
Server
First Watch
06.2014 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
O'Charley's
04.2013 - 06.2014
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Wilson Central High School
Lebanon, TN06.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Event coordinator skills
- Educated in hemp and cannabis production
- Very skilled in bud tending
- Excellent people skills
Timeline
Sales Associate
Greenhouse Cannabis Co.
06.2022 - Current
Host
Cocktail Waitress Hustler Club
02.2019 - 03.2022
Sales Associate
Google
02.2018 - 01.2019
Server
First Watch
06.2014 - 12.2018
Server
O'Charley's
04.2013 - 06.2014
High School Diploma -
Wilson Central High School