Alexis Herndon
Coronado,CA
Summary
Proven to excel in customer engagement and multitasking, my tenure at San Diego Danceworks honed my leadership and planning skills. Demonstrating patience and empathy, I effectively coordinated activities and fostered positive relationships, ensuring a seamless experience for all involved. My approach consistently enhances operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Hostess
Il Fornaio Restaurant
04.2022 - 07.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Babysitter
San Diego Danceworks Company Team
12.2021 - 12.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned studio after activities by picking up toys and straightening up the room.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Summer Camp Counselor in Training
Mission Bay Aquatic Center
05.2021 - 08.2021
- Worked with children of varying ages, interest, skill and developmental levels.
- Assisted counselors in all aspects of camp operation, including instructing campers and camper interaction.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
- Observed water skiers and wakeboarders to ensure their safety.
- Set up and broke down the setting of the camp every morning and
afternoon.
Intern
San Diego Danceworks
08.2019 - 08.2019
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, email or in-person to provide information.
- Restocked office supplies and retrieved files for staff.
- Answered incoming telephone calls, took down messages and provided information.
- Developed business, financial and analytical skills needed for career.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Reviewed related literature and conducted investigations to support research efforts.
- Analyzed problems, identified solutions and made decisions.
Teacher’s Assistant
San Diego Danceworks
07.2018 - 06.2019
- Worked with children around the age of 5-7 to learn and perform ballet and tap dance.
- Assisted teacher by demonstrating and teaching dance moves and body positions to students.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned routines for recitals and performances.
- Utilized different styles of teaching to accommodate students of all
capabilities. - Helped students dress for rehearsals and performances.
Education
Coronado High School
Coronado, CA06.2025
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Greeting guests
- Dependable and Responsible
- Attention to Detail
- Planning and Coordination
- Leadership Skills
- Relationship Building
- First Aid and CPR
Timeline
Hostess
Il Fornaio Restaurant
04.2022 - 07.2022
Babysitter
San Diego Danceworks Company Team
12.2021 - 12.2021
Summer Camp Counselor in Training
Mission Bay Aquatic Center
05.2021 - 08.2021
Intern
San Diego Danceworks
08.2019 - 08.2019
Teacher’s Assistant
San Diego Danceworks
07.2018 - 06.2019
Coronado High School
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