Alexis Hirsch
Middleburg
Summary
Goal-oriented Sales Development Representative skilled in lead qualification and prospect engagement. Proven ability to develop effective outreach strategies, leveraging CRM tools to enhance customer relationships.
Overview
6
6
years of professional experience
Work History
Sales Development Representative
Dun & Bradstreet
04.2025 - Current
- Conducted market research to identify potential leads and target audiences.
- Assisted in preparing sales presentations and product demonstrations for prospective clients.
- Utilized CRM software to manage lead information and track communication history.
- Collaborated with marketing team to align outreach strategies with promotional campaigns.
- Assisted in developing outreach strategies to engage prospective customers effectively.
- Engaged with potential customers through email and phone outreach to generate interest.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
Lead Preschool Teacher
O2B Kids
05.2024 - 04.2025
- Developed engaging lesson plans aligned with early childhood education standards.
- Fostered a nurturing classroom environment to promote social and emotional growth.
- Implemented age-appropriate activities to enhance cognitive development.
- Collaborated with parents to support children's learning and development goals.
Office Specialist
Baptist Medical Center Jacksonville
10.2022 - 05.2024
- Coordinated patient scheduling to optimize clinic operations and reduce wait times.
- Managed electronic health records, ensuring accuracy and compliance with HIPAA regulations.
- Assisted in training new staff on office procedures and software systems.
- Streamlined communication between departments to enhance collaboration and service delivery.
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
Sales Representative
Cellular Sales Verizon
01.2022 - 10.2022
- Developed strong customer relationships to enhance client retention and satisfaction.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Executed sales strategies to meet and exceed monthly sales targets consistently.
- Collaborated with team members to streamline sales processes and improve overall efficiency.
- Analyzed sales data to refine approaches and optimize inventory management for peak performance.
Member Service Representative
VyStar Credit Union
04.2020 - 01.2022
- Provided exceptional member service by addressing inquiries and resolving issues promptly.
- Educated members on products, services, and digital banking tools to enhance user experience.
- Processed member transactions accurately while maintaining compliance with credit union policies.
- Assisted in onboarding new staff, sharing knowledge of systems and best practices to ensure smooth integration.
Education
Associate of Arts - General Studies
St. Johns River State College
JacksonvilleHigh School Diploma -
Oakleaf High School
Orange Park05-2015
Skills
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
- Leads prospecting
- Email outreach
- Strategic thinking
- CRM tracking
- Salesforce proficiency
- Teamwork and collaboration
- Multitasking
Timeline
Sales Development Representative
Dun & Bradstreet
04.2025 - Current
Lead Preschool Teacher
O2B Kids
05.2024 - 04.2025
Office Specialist
Baptist Medical Center Jacksonville
10.2022 - 05.2024
Sales Representative
Cellular Sales Verizon
01.2022 - 10.2022
Member Service Representative
VyStar Credit Union
04.2020 - 01.2022
Associate of Arts - General Studies
St. Johns River State College
High School Diploma -
Oakleaf High School