Greet members and guests, fostering a welcoming atmosphere that enhances member experience.
Consulted with prospective members to identify goals, scheduling, and enrolling them in suitable memberships.
Answer questions regarding membership freezes, cancellations and billing policies.
Ensured studio environment was clean and organized to enhance member experience.
Shadowing
Lets Talk and Move Therapy | undefined10.2026
Shadowed certified speech-language pathologist during individual therapy sessions to gain insights into therapeutic techniques and client interactions.
Maintained strict confidentiality in line with HIPAA and the clinic's policies.
Engaged in discussions about session dynamics and client goals to deepen understanding of therapy objectives.
Sales associate
9 Months
Gap | 09.2025 - 06.2026
Greeted customers and assessed individual needs to deliver tailored assistance.
Maintained inventory by monitoring stock levels and requisitioning new merchandise.
Organized racks and shelves to maintain store appearance, enhance customer engagement, and promote featured products.
Organized racks and shelves to improve store appearance and facilitate customer engagement.
Processed returns, exchanges, and refunds in accordance with company policies.
Brand Ambassador
3 Years 4 Months
Aerie | 08.2021 - 12.2024
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Engage with customers to build rapport and loyalty.
Recommended and located merchandise based on customer needs, enhancing shopping experience.
Organized racks and shelves to enhance visual appeal, engage customers, and promote targeted merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Interacted with customers to enhance their shopping experience. to build rapport and loyalty.
Managed efficient cash register operations.
Sales Associate
9 Months
Gap | 04.2021 - 01.2022
Engaged in friendly conversation with customers to better uncover individual needs.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Answer questions regarding the store and its merchandise
Cleaned shelves, counters, and tables to ensure a tidy and welcoming environment.
Rotated stock and restocked shelves to ensure product availability and optimize store presentation.
Engaged customers in friendly conversation to identify individual needs and enhance shopping experience.
Education
- Communication science and disorder
Wichita State University | Wichita, KS | 05-2027
Member of Kappa Kappa Gamma Sorority
Member of WSUSSLHA- Wichita State University Student Speech Language Hearing Association