Alexis Hyatt
San Francisco,CA
Summary
Dynamic food and beverage manager with 12 years of experience in restaurant ownership and operations. Proven ability to enhance operational efficiency and customer satisfaction through strategic planning and team collaboration. Valued for adaptability, problem-solving, working under pressure and consistent delivery of results. Skilled in financial oversight, catering, and customer relations,
Overview
19
19
years of professional experience
Work History
Restaurant Owner/Operator Manager
Gentilly Restaurant
06.2019 - 02.2025
- Co-founded women-owned restaurant and LLC
- Managed daily restaurant operations and coordinated both on-site and off-site catering and private events
- Oversaw hiring, onboarding, staff training, team management, payroll, scheduling, and workers compensation insurance
- Established strong vendor relationships and handled costing, inventory and menu planning
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
Bakery Owner
Arizmendi Bakery and Cafe
07.2013 - 11.2018
- Collaborated with team members to ensure timely completion of large holiday and catering orders
- Managed customer service operations, including taking orders and resolving complaints.
- Directed finance and hiring committees and handled monthly financial reporting, bookkeeping, payroll, staff benefits and staff training and evaluation
- Implemented system for tracking ingredient usage in order to manage costs and set appropriate price points
Social Worker
Seneca Center for Children and Families
06.2006 - 06.2010
- Collaborated with multidisciplinary teams to implement evidence-based practice and resource allocation for clients.
- De-escalated stressful situations through individual and family crisis interventions.
Education
Master of Arts - Social Welfare
University of California, Berkeley
Berkeley, CA06-2012
Bachelor of Arts - Psychology
University of California, Santa Barbara
Santa Barbara, CA06-2005
Skills
- Operations management
- Payroll Management
- Catering Operations
- Event Coordination
- Customer service
- Business planning
- POS and reservation system operation
Languages
Spanish
Professional Working
Italian
Professional Working
Timeline
Restaurant Owner/Operator Manager
Gentilly Restaurant
06.2019 - 02.2025
Bakery Owner
Arizmendi Bakery and Cafe
07.2013 - 11.2018
Social Worker
Seneca Center for Children and Families
06.2006 - 06.2010
Master of Arts - Social Welfare
University of California, Berkeley
Bachelor of Arts - Psychology
University of California, Santa Barbara
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