Alexis Jimenez
Tucson,Arizona
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Insurance Agent
Colonial Life
11.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
Customer Service Representative
Tucson Country Club
08.2023 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Rincon High School
Tucson, AZ05.2023
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Agent
Colonial Life
11.2023 - Current
Customer Service Representative
Tucson Country Club
08.2023 - 08.2024
High School Diploma -
Rincon High School