Alexis Johnson
Danville,IL
Summary
Very friendly and keeps a positive attitude when dealing with customers to keep their satisfaction. Hardworking and reliable, Im also very good at problem solving in stressful or difficult situations. I always strive to do my best when working for a company that strives to produce good customer service. Im a punctual worker and do things in a timely manner and will also go the extra mile to present the best version of myself.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
Danville, IL
12.2022 - Current
- Greeted customers and helped with their needs.
- Provided information about products and services available to customers.
- Resolved customers question in a timely manner.
- Showed active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions that was needed.
- Kept work area neat, clean, and well-stocked at all times.
Pizza Girl
Indians Pizza
Danville, IL
09.2021 - 12.2022
- Worked with the pizza oven, making sure pizzas were cooked to order.
- Cleaned and sanitized kitchen area and equipment.
- Handled customer orders in a timely manner, making sure orders were accurate.
- Kept stations stocked and ready for use to maximize productivity.
- Communicated with customers to assist with making decisions on menu items.
Education
High School Diploma -
Westville High School
Westville, IL05-2023
Skills
- Customer Complaint Resolution
- Computer Handling
- Customer Service
- Product Knowledge
- Order Processing
- Active Listening
- Team Collaboration
- Customer Support
- Stocking
- Complaint Handling
- Food presentation
- Food Safety
- Preparing Orders
Affiliations
- Read
- Cosplay
- Gaming
- Music
- Theatre
Accomplishments
- Won Danville Got Talent in 1st Place
- The Directors Choice Choral Award
- Been accepted into ILMEA
- Won 1st place in Solo & Ensemble all 4 years of high school
Languages
- English
Timeline
Customer Service Associate
Walgreens
12.2022 - Current
Pizza Girl
Indians Pizza
09.2021 - 12.2022
High School Diploma -
Westville High School