Alexis Johnson
Tumwater,WA
Summary
Dynamic Barista Shift Supervisor at Starbucks with a proven track record in enhancing customer service and team collaboration. Expert in espresso machine operation and cash handling, I successfully increased employee retention by fostering a supportive work culture while optimizing inventory management to reduce waste. Passionate about delivering exceptional coffeehouse experiences.
Overview
6
6
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Shoreline, WA
03.2015 - 05.2021
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored new baristas, fostering a collaborative team environment.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Maintained cleanliness and organization of the workspace, ensuring compliance with health regulations and safety standards.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Accurately completed end-of-day financial tasks.
- Increased employee retention rates by recognizing individual achievements and fostering a supportive work culture where team members felt valued.
- Managed equipment maintenance schedules to ensure optimal performance, minimizing downtime due to malfunctions or repairs.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
Education
High School Diploma -
Shelton High School
Shelton, WASkills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Espresso machine operation
- Adaptability to change
- Customer service
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Barista Shift Supervisor
Starbucks
03.2015 - 05.2021
High School Diploma -
Shelton High School