Alexis Johnson
UC Health
Cincinnati,OH
1
Certification
9
years of professional experience
Dedicated Certified Medical Assistant experienced in HIPAA compliance, patient care, and electronic health records. Enhanced patient satisfaction through effective clinical documentation and medication administration while streamlining processes to improve operational efficiency. Committed to maintaining compliance with regulations, ensuring high standards of patient care.
Work History
Certified Medical Assistant
2 Years 11 Months- Assisted healthcare providers with clinical procedures, ensuring adherence to best practices and safety protocols.
- Administered patient care by performing vital sign assessments and preparing patients for examinations.
- Maintained accurate electronic health records, enhancing data integrity and accessibility for healthcare teams.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Cashier
6 Years 2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and balancing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new associates on checkout procedures and customer interaction standards.
Patient Service Representative
10 Months- Managed appointment scheduling and rescheduling through electronic health record systems.
- Processed insurance verification and pre-authorization requests to streamline patient access to services.
- Facilitated patient check-in and registration processes, ensuring accuracy and efficiency.
- Addressed patient inquiries promptly, enhancing overall satisfaction with care services.
- Trained new staff on operational procedures, improving team performance and service delivery consistency.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
Education
Certified Clinical Medical Assistant - Nursing
Skills
Patient care
Clinical documentation
Specimen collection
Medical terminology
HIPAA compliance
Specimen processing
Patient scheduling
Medication administration
Insurance verification
Billing support
Certification
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
Interests
Enjoy hobbies that combine physical activity with outdoor exploration.
Documenting and sharing travel experiences.
Volunteer Work
Watching Movies and TV Shows
I enjoy helping others and giving back to the community.
Timeline
Certified Medical Assistant
UC Health
09.2023 - CurrentRead More
Patient Service Representative
UC Health
11.2022 - 09.2023Read More
Cashier
Kroger
09.2017 - 11.2023Read More
Cincinnati State Technical And Community College
Certified Clinical Medical Assistant from Nursing
Read More