Alexis Jones
Philadelphia,PA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Germantown House
08.2016 - Current
- Made outbound phone calls to doctor offices, pharmacies and patients
- Maintained records of patient care, condition, progress, or problems to report
- Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Unit Clerk Assistant
Dresher Hill Health and Rehabilitation Center
09.2013 - 11.2015
- Facilitated smooth operation of the unit by organizing and prioritizing tasks such as scheduling appointments, coordinating tests, and managing supply inventory.
- Reduced errors in medical records by diligently reviewing documents for accuracy and completeness before filing them into the system.
- Consistently maintained strict confidentiality when handling sensitive patient information in accordance with HIPAA guidelines.
- Provided exceptional customer service to patients'' families by answering inquiries regarding visitation policies or helping resolve any concerns that arose during their loved one's stay at the facility.
Certified Nursing Assistant
Somerton Centre
10.2013 - 05.2015
- Contacted medical providers and family members on behalf of the patients
- Planned, purchased, prepared, or served meals to patients or other family members, according to prescribed diets
- Checked patients' pulse, temperature, and respiration
- Performed a variety of duties as requested by client, such as obtaining household supplies or running errands
- Massaged patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation
- Administered prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Education
Customer Service -
Pierce College
Philadelphia, PA04.2018
Microsoft, Customer Service and Pharmacy Tech -
Pierce College
Philadelphia, PA04.2018
Diploma -
New Media Charter Technology High School
Philadelphia, PA06.2008
Skills
- Customer Service
- Healthcare
- Typing-55 wpm
- Solid Work Ethic
- Time Management
- Detailed Oriented
- Ability to multi-task
- Basic Computer Knowledge
- Problem Resolution Strategies
- Ability to sit for long periods at a time
Timeline
Certified Nursing Assistant
Germantown House
08.2016 - Current
Certified Nursing Assistant
Somerton Centre
10.2013 - 05.2015
Unit Clerk Assistant
Dresher Hill Health and Rehabilitation Center
09.2013 - 11.2015
Customer Service -
Pierce College
Microsoft, Customer Service and Pharmacy Tech -
Pierce College
Diploma -
New Media Charter Technology High School