Alexis Joyce
Mansfield,MA
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a any role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
5
5
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
Foxboro, MA
06.2023 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Assisted general manager with operations game plan and company initiatives implementation.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Sales Associate
Hollister.Co
Attleboro, MA
06.2019 - 01.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped with purchases and signed customers up for rewards program.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
Education
Health Sciences
University of New Hampshire
Durham, NH05-2026
High School Diploma -
Mansfield High School
Mansfield, MA05-2022
Skills
- Customer Service Management
- Production Scheduling
- Staff Supervision
- Drawer Assignments
- Training Assistance
- Team Supervision
- Shift checklists
- Strong verbal and written communication
- Cash Handling
- Assigning Work
- Shift Scheduling
- Inventory Counts
- Operations Management
Timeline
Shift Leader
Tropical Smoothie Cafe
06.2023 - Current
Sales Associate
Hollister.Co
06.2019 - 01.2022
Health Sciences
University of New Hampshire
High School Diploma -
Mansfield High School