Alexis Rapposelli
New Castle,DE
Summary
Professional Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good budgeting sense with top-notch planning and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
HomeGoods, TJX Companies
Newark, DE
05.2021 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Organized weekly meetings with department heads to review progress on key objectives.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Provided training to new employees on company policies and procedures.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Key Holder Supervisor
Bed Bath & Beyond
Newark, DE
10.2017 - 05.2021
- Maintained a safe and secure environment within the store.
- Performed daily cash management duties including deposits, audits.
- Developed strategies to increase customer loyalty and retention.
- Created promotional displays that increased visibility of merchandise.
- Ensured compliance with all company policies and procedures.
- Resolved customer complaints in a timely manner.
- Supported the Store Manager in daily operations activities as needed.
- Monitored store performance and identified areas for improvement.
- Provided employees with feedback on job performance.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Designer
Closets by Design
Exton, PA
06.2017 - 09.2017
- Analyzed customer feedbacks to identify areas of improvement within existing designs.
- Participated in brainstorming sessions to generate new ideas for product features or improvements.
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
- Created product designs in alignment with specifications.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Submitted rough drafts to clients and management to gain approval.
- Sketched drawings and wrote specifications to meet client requirements.
Visual Merchandising Assistant
Boscov Department Store
Newark, DE
10.2012 - 06.2017
- Ensured all mannequins were dressed in current fashion trends.
- Assisted with floor changes, ensuring merchandise was properly displayed according to company guidelines.
- Developed creative visual displays to promote products and services in store.
- Performed regular maintenance on display fixtures, including cleaning, rearranging, and restocking items as needed.
- Organized inventory on shelves and racks in an aesthetically pleasing manner.
- Monitored customer traffic flow throughout the store to determine optimal placement of featured products.
- Set up promotional materials for special events and sales activities.
- Presented updated floor plans and design strategy to store management.
- Led seasonal changeovers, ensuring timely updates to displays to maintain fresh and engaging customer experiences.
Education
Associate of Science - Criminal Justice
University of Delaware
Newark, DE06-2014
Biotechnology
St. Georges Vocational Highschool
Middletown, DE06-2012
Skills
- Organization
- Staff Scheduling
- Records Management
- Problem-Solving
- Team Building and Leadership
- Customer Service Management
- Hiring and Training
- Budgeting and cost control
- Strategic Planning
- Operations
- Microsoft Office Suite
- Visual Merchandising
- Reliability
- Decision-Making
Affiliations
- Photography
- Travel
Timeline
Assistant Store Manager
HomeGoods, TJX Companies
05.2021 - Current
Key Holder Supervisor
Bed Bath & Beyond
10.2017 - 05.2021
Designer
Closets by Design
06.2017 - 09.2017
Visual Merchandising Assistant
Boscov Department Store
10.2012 - 06.2017
Associate of Science - Criminal Justice
University of Delaware
Biotechnology
St. Georges Vocational Highschool