Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Sherwin-Williams
Grants Pass, OR
09.2023 - Current
Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Developed loyal customer base through personalized interactions, increasing repeat business in-store visits.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Rehabilitation Specialist/Fitness Instructor
Total Performance Chiropractic & Physical Therapy
Grants Pass, OR
08.2022 - 04.2023
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Provided direct rehabilitative exercise training for more than 60 patients per week.
Enhanced patient mobility through targeted physical therapy exercises and adaptive equipment recommendations.
Maintained efficient on time schedule when managing multiple appointments daily.
Manager Trainee/Sales Associate
Big 5 Sporting Goods
Grants Pass, OR
06.2021 - 05.2022
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
Solved customer challenges by offering relevant products and services
Resolved escalated concerns using professionalism and understanding of facets of issue.
Handled day-to-day customer or client questions via telephone or email.
Assisted established management staff with operational oversight, business development, and process improvement strategies.
Salesperson
Burton's Rare Coins
Grants Pass, OR
12.2015 - 09.2018
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Provided product benefits and advantages and discussed pricing with interested parties.