Jennifer Caldwell
Van
Summary
Retail manager with extensive experience in customer service and team leadership. Demonstrated success in increasing sales through strategic merchandising and promoting an inclusive workplace. Focused on operational efficiency and employee growth to improve store performance.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Loves Travel Stop and country stores
02.2024 - 04.2026
- Executed opening/closing procedures, ensured compliance with company standards, and maintained store presentation, vendor relations, inventory display, planogram integrity, invoicing, and receiving.
- Demonstrated commitment and loyalty by managing all operational tasks for property.
- Collaborated with team members to support their growth and achievement of company goals.
Assistant Store Manager
Kohl’s department store
04.2022 - 01.2024
- Interview, hire and train new associates.
- Supported associates' development to foster growth and advancement opportunities.
- Committed team player. Managed all delegated tasks, including store opening and closing.
- Merchandising products to improve sales.
- Improved operations by collaborating with team members and customers to identify effective solutions.
- Collaborated with team members to complete projects on time.
- Learning about new products to better inform customers of its features with deserved Grand excitement.
- Engaged with associates to promote diversity and inclusion initiatives.
Store Manager
Dollar General
05.2018 - 04.2022
- Collaborated with team to achieve sales and operational goals.
- Merchandised products to improve sales.
- Enhanced operations by collaborating with team members and customers to implement effective solutions.
- Executed all assigned tasks, including opening the store.
- Interview, hire and train new team members.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Guided associates in developing skills for next level assignments.
Manager
Rescue Management
03.2014 - 02.2018
- Rescued animals from distress in various environments.
- Oversaw daily operations to ensure effective emergency response strategies.
- Managed team performance and provided mentorship to enhance skills and efficiency.
- Developed training programs for staff on crisis management techniques.
Assistant Store Manager
Walmart
02.2007 - 01.2013
- Interview, hire and train new team members.
- Help associates develop to next level assignments.
- Worked closely with team members to manage all aspects of the business.
- Collaborated effectively with colleagues to achieve team goals.
- Merchandised products to improve sales.
- Worked various assignments throughout the entire store and had a strong 4 wall accountability.
Education
Some College (No Degree) - Business Administration And Management
Walmart University
Dallas, TXSkills
- Store operations
- Inventory management
- Inventory control
- Visual merchandising
- Sales techniques
- Sales strategy
- Sales growth
- Retail forecasting
- Loss prevention
- Pricing and markdowns
- Upselling and cross selling
- Strategic merchandising
- Store organization
- Staff management
- Employee scheduling
- Shift scheduling
- Staff supervision
- Staff scheduling
- Team management
- Workforce management
- Human resource policies
- Recruitment training
- New hire training
- Mentoring and coaching
- Training staff
- Performance evaluations
- Conflict resolution
- Customer service
- Customer engagement
- Customer relations
- Customer experience
- Effective communication
- Written communication
- Time management
- Goals and performance
- Scheduling coordination
- Problem solving
- Operations oversight
- Vendor management
- Vendor relations
- Order management
- Cash auditing
- Budgeting and cost control
- POS systems
- POS management
- Display setup
- Stock rotations
- Marketing and promotions
- Sales planning
- Team building
- Leadership development
- Relationship building and management
- Staff management
- Employee coaching
- Assignment delegation
- New hire training
- Operations oversight
- Relationship building and management
References
Available upon request
Quote
Make the decision to Love one another.
Timeline
Assistant Store Manager
Loves Travel Stop and country stores
02.2024 - 04.2026
Assistant Store Manager
Kohl’s department store
04.2022 - 01.2024
Store Manager
Dollar General
05.2018 - 04.2022
Manager
Rescue Management
03.2014 - 02.2018
Assistant Store Manager
Walmart
02.2007 - 01.2013
Some College (No Degree) - Business Administration And Management
Walmart University