Alexis L. Askew
Madison,TN
Summary
Highly organized and detail-oriented professional with several years of experience as a medical receptionist, skilled in managing patient interactions, scheduling, and administrative tasks in a fast-paced healthcare environment. Adept at multitasking, maintaining confidentiality, and delivering exceptional customer service. Proven ability to manage office operations, coordinate between departments, and solve problems efficiently. Now seeking to apply these skills in a new role, bringing a strong work ethic, excellent communication abilities, and a focused mindset to contribute effectively in a position.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Middle Tennessee Pulmonary
02.2024 - Current
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Verified and updated demographic and other personal information for clients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Patient Service Specialist, Visitation Screener
Vanderbilt University Medical Center
01.2022 - 08.2023
- Responsible for delivering exceptional customer service
- Make sure all employees, visitors and patients are wearing a mask
- Responsible for visitation management and making sure all employees have Vanderbilt IDs visible
- Provides customer service by maintaining a steady patient flow while checking in and outpatients
- Schedule appointments, manage cash drawer, upload and update insurance and take all telephone calls
- Assist team members with help as needed in all clinics and other Vanderbilt Eye Institute location
Cashier, Front Floor Restock, Backroom Stock, Sales Associate, Operate Embroidery Machine
Lids
05.2018 - 07.2022
- Handle all customer needs and handling cash and card transactions while always keeping the store and sales floor nice and neat by stocking hats, folding gear and etc
- In between customers, fulfill all embroidery orders or restock the floor or backroom
Undergraduate Research Assistant
Tennessee State University
09.2018 - 05.2022
- Continuing research project on UV Irradiation of Foodborne Pathogens as an Alternative to Thermal Processing or Pasteurization of Liquid Foods under Dr
- Ankit Patras
- Learning how to use UV-C at 254nm to control pathogens in liquid foods
- Learning how to use light emitting diode (LED) to control pathogens in beverages
Cashier, Cooler & Front Stock, Prep, Server, Expo
Mission BBQ
10.2017 - 05.2018
- Take orders, handle cash and card transaction and maintain a clean front space for guest
- Prepare, assemble, and run food to the correct guest
- Restock all sauce, coolers, and utensils in the front area
Cashier, Sales Associate, Folder, Front Floor Restock, Backroom Stock
Aéropostale
06.2016 - 09.2017
- Assist the needs of customers while handling cash and card transactions
- Folding clothes and putting out accessories in between customers
- Restock backroom and sales floor every hour to fulfill a clean and nice space
Education
Bachelor of Science - Agricultural Sciences, Food Science
Tennessee State University
Nashville, TN12.2022
Skills
- Written & Verbal Communication
- Adaptability
- Microsoft office 365 (Excel, Word, PowerPoint)
- Time & Management
- Organization
- Conflict Resolution
- Research
- Teamwork
- Problem Solving
- Self-Management
- Small group instruction
- Skills development
Activities
- Dean Scholars, 09/01/18, 05/31/22
- Minorities in Agriculture Natural Resources and Related Sciences, 08/01/19, 05/31/22
- Dean’s List, 08/01/18, 05/31/21
- Tennessee Louis Stokes Alliance for Minority Participation, 08/01/18, 05/31/19
- Tiger Women in Agriculture (TWAG), 09/01/18, 03/31/20
- Second Harvest Food Bank, 08/01/19, 12/31/19
Timeline
Medical Receptionist
Middle Tennessee Pulmonary
02.2024 - Current
Patient Service Specialist, Visitation Screener
Vanderbilt University Medical Center
01.2022 - 08.2023
Undergraduate Research Assistant
Tennessee State University
09.2018 - 05.2022
Cashier, Front Floor Restock, Backroom Stock, Sales Associate, Operate Embroidery Machine
Lids
05.2018 - 07.2022
Cashier, Cooler & Front Stock, Prep, Server, Expo
Mission BBQ
10.2017 - 05.2018
Cashier, Sales Associate, Folder, Front Floor Restock, Backroom Stock
Aéropostale
06.2016 - 09.2017
Bachelor of Science - Agricultural Sciences, Food Science
Tennessee State University