Alexis Lawrence
Wichita,KS
Summary
Dedicated and dependable with over 2 years of experience in the car wash industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Club Car Wash
Wichita, KS
09.2022 - Current
- Moved up to Team Leader within 6 months
- Moved up to Assistant Manager within 1 year
- Worked closely with the General Manager to help develop the members of the team and ensure the location was running smoothly and effectively.
- Joined a new hire training program and trained the new hired Prep Attendants and Sales Associates of the West Side Area.
- Supervised day-to-day operations to meet performance, quality and service expectations and report feedback to team members when necessary.
- Interview and hired employees and would help guide them through the onboarding process
- Trained and developed new hires
- Work with the General Manager to set goals for the site to ensure maximum growth of the location
- Analyze and monitor chemical costs and chemical usage to ensure quality was within range
- Oversee and accomplish preventative maintenance and equipment upkeep at the location
- Brought a team to Salina, KS to help when it was asked from the locations
- Scheduled staff shifts each week to find proper coverage when necessary and ensure hours were being distributed evenly.
Cashier
Academy Sports + Outdoors
Wichita, KS
12.2021 - 04.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Team Leader
Urban Air Trampoline and Adventure Park
Wichita, KS
09.2020 - 12.2021
- Moved up to Team Lead within two months of being with the company
- Ensured operations were running smoothly throughout open hours and would address customer needs.
- Helped develop team members and cross train them between different departments.
- Count money at the end of the night and handle deposits to ensure all money was accounted for.
- Worked closely with Senior Managers to ensure store was running efficiently.
- Cleaned and maintained a clean work environment for customers and employees.
Education
High School Diploma -
Wichita Northwest High School
Wichita, KS05-2020
Skills
- Team Building
- Time Management
- Employee Scheduling
- Recruitment and hiring
- Team Leadership
- Decision-Making
- Problem-Solving
- Multitasking
- Excellent Communication
- Customer Service
Timeline
Assistant Manager
Club Car Wash
09.2022 - Current
Cashier
Academy Sports + Outdoors
12.2021 - 04.2022
Team Leader
Urban Air Trampoline and Adventure Park
09.2020 - 12.2021
High School Diploma -
Wichita Northwest High School