Summary
Overview
Work History
Education
Skills
Football, drawing, video games, movies, and music
Timeline
Generic

Alexis Leyva

Kansas City,KS

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Besy Buy
08.2023 - 05.2024
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Built relationships with customers to encourage repeat business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Sales Associate

GameStop
10.2022 - 01.2023
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.

Education

High School Diploma -

Bishop Ward High School
708 North 18th Street Kansas City, Kansas 66102
05.2023

Skills

  • Customer Service
  • Customer Engagement
  • Retail Sales
  • Trend Awareness
  • Relationship Building
  • Merchandise Display
  • Cash Handling
  • Customer Assistance
  • Transaction Processing
  • Store Opening and Closing
  • POS System Operation
  • Sales trends
  • Sales Goals Attainment
  • Point of sale operation
  • Stocking and Receiving

Football, drawing, video games, movies, and music

I played football most of my High School years, I was on the varsity team so I head to deal with the main competition. I've always loved to draw ever since I was a kid, it would keep me relaxed and calmed at school and give me something to do at home. I think I've been drawing for around 8 years but not a pro yet. Video games have been a big part in my life, that's how my dad and I bonded still do. When I was in High School i joined the Esports team to play games competitively hoping to win scholarships, sadly only placed 2nd place twice. I love watching movies especially with my mom since it's hard for me to do stuff with her since our interest don't align, thanks to movies we have something we both enjoy. When it comes to music I tend to listen to it all the time, it can keep me focused, motivated, calm or relaxed 

Timeline

Sales Associate

Besy Buy
08.2023 - 05.2024

Sales Associate

GameStop
10.2022 - 01.2023

High School Diploma -

Bishop Ward High School
Alexis Leyva