Alexis Leyva
Los Angeles,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
California Wound Healing Medical Group
Alhambra, CA
09.2024 - Current
- Maintain accurate and detailed records such as progress notes, treatment plans, and referrals
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Implemented crisis intervention strategies as needed to address emergent client issues.
- Advocated on behalf of clients to secure necessary services and support.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Emergency Medical Technician
HEART AMBULANCE
Santa Anita, CA
06.2022 - 09.2024
- Has a basic understanding of stress response and methods to ensure personal well-being
- Understood basic medical-legal principles
- Functioned within the scope of care as defined by state, regional and local regulatory agencies
- Provided prehospital emergency medical care of simple and multiple system trauma
- Assistance of patients with prescribed medications
- Administration of oxygen, oral glucose and activated charcoal
- Reassured patients and bystanders by working in a confident, efficient manner
- Assistance in field training of new hires
- Provided one-on-one coaching and mentoring to employees requiring additional support.
- Conducted regular training needs assessments to identify skills gaps and development opportunities.
Sales Associate
Hennes and Mauritz
Pasadena, CA
06.2020 - 03.2023
- Developing time frames on project completions
- Assisting with commercial moves of new product
- Responsible of Processing of Product shipment
- Assisting department managers on employee health and wellness
- Served as team lead
- Responsible for resolving all customer complaints
- Maximized sales transactions
- Responsible for auditing and organizing the store
- Handled returns and exchanges
- Created inventory of products
- Product restock
- Provided feedback on employee performance based on observed results during training sessions.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
Hospital Volunteer
Huntington Hospital
Pasadena, CA
01.2022 - 04.2022
- Assisted in patient room location
- Assisted with answering phone calls and call lights
- Participated in patient transport to and from test and procedures
- Assisted in blood pick from transfusions
- Visited patients for companionship and comfort
- Facilitated data entry and collection
- Documented lost and found items
Intern
Parishes and Parks RAND Corporation with Cal State LA
Los Angeles, CA
01.2020 - 02.2021
- Delivering and supporting the pro-health messaging conveyed to parishioners
- Recruiting participants and supporting enrollment and follow-up
- Conducting health-related assessments
- Supporting data collection/analysis
Education
Master's degree - Health Administration
West Coast University
Los Angeles, Orange county10-2024
Bachelor's - Public Health
California State University
Los Angeles, CA05.2020
Certification
- CPR Certification
- BLS Certification
- EMT Certification
- CA Ambulance Driver's Certificate
- Emergency Medical Technician, 02/01/23, 02/01/25
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
References
Christian Romero| Assistant Manager at Calwound Calwound: Cell (323) 672-9299
Mason Cross| Field Training Supervisor at HEART Ambulance: Cell (562) 822-4347
Wendy Pena| Social work: Cell (323) 419-9391
Timeline
Case Manager
California Wound Healing Medical Group
09.2024 - Current
Emergency Medical Technician
HEART AMBULANCE
06.2022 - 09.2024
Hospital Volunteer
Huntington Hospital
01.2022 - 04.2022
Sales Associate
Hennes and Mauritz
06.2020 - 03.2023
Intern
Parishes and Parks RAND Corporation with Cal State LA
01.2020 - 02.2021
Master's degree - Health Administration
West Coast University
Bachelor's - Public Health
California State University