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Alexis Mathison
White City,OR
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Shari’s. Proven ability to manage high-volume dining environments while maintaining cleanliness and order accuracy. Recognized for building lasting customer relationships and effectively training new staff to enhance service quality.
Overview
9
9
years of professional experience
Work History
Server
Shari’s
Medford, OR
07.2019 - 12.2025
- Provided excellent customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Little Pantry
Central Point, OR
09.2020 - 01.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining store inventory levels through regular stock checks and restocking efforts.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Handled cash management tasks, including balancing registers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Host
Cracker Barrel
Medford, OR
01.2017 - 02.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Communicated daily specials and menu items to enhance guest experience.
- Collaborated with kitchen staff to coordinate timely meal delivery.
- Monitored dining area cleanliness, upholding Cracker Barrel's standards of hospitality.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Crater High School
Central Point, OR06.2019
Skills
Strong work ethic
Exceptional customer service
Professional appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Safe food handling
High volume dining
Team collaboration
Sales techniques
Order accuracy
Supply restocking
Quality control
Relationship management
Allergy awareness
Daily specials memorization
Front-of-house display creation
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Cashier
Little Pantry
09.2020 - 01.2025
Server
Shari’s
07.2019 - 12.2025
Host
Cracker Barrel
01.2017 - 02.2024
High School Diploma -
Crater High School