Alexis Mattocks
Knoxville,TN
Summary
A motivated employee with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Multiple different job experiences. Ability to handle high-stress environments and solve problems quickly and efficiently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Ocharleys
11.2020 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Desert Rose Cantina
05.2023 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Retail Sales Associate
At Home On Main
03.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Arts - Phycology
The University of Tennessee - Knoxville
Knoxville, TN05.2027
High School Diploma -
Dickson County High School
Dickson, TN05.2023
No Degree - Pre Requisites
Nashville State Community College
Nashville, TN05.2023
Skills
- Anticipating Guest Needs
- Food Preparation and Safety
- Margarita Specialized
- Guest Satisfaction
- Time Management
- Store Opening and Closing
- Customer Assistance
- Bill Computation
- Cash Handling
Certification
- Servers Permit (ABC License)
Hobbies
I enjoy running, baking, hiking, basically anything outdoors. I love a busy schedule and have trouble sitting still, so the busier the better.
Timeline
Bartender
Desert Rose Cantina
05.2023 - 08.2023
Retail Sales Associate
At Home On Main
03.2022 - 08.2023
Server
Ocharleys
11.2020 - 08.2023
Bachelor of Arts - Phycology
The University of Tennessee - Knoxville
High School Diploma -
Dickson County High School
No Degree - Pre Requisites
Nashville State Community College
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