Alexis Matute
Grand Terrace,CA
Summary
Please note this resume of mine is solely based on most or all experience I have obtained pertaining to the job/position I am currently applying for. However I am a detail-oriented professional experienced in cash handling and point-of-sale operations. Recognized for resolving customer concerns promptly and ensuring compliance with company policies, aiming to enhance service quality and operational efficiency. Furthermore, I can be/am a dedicated cashier with strong communication and multitasking skills. Proven ability to deliver exceptional customer experiences and train new team members effectively.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cashier
Dollar General Market
Hemet, California
06.2018 - 05.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer concerns promptly and professionally.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Promoted ongoing sales and discounts to enhance customer experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with company policies during daily operations.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Waba Grill
San Jacinto, California
06.2016 - 01.2018
- Secured position through DPSS program after completing four months of work experience, linking with employer contracted for workforce development.
- Handled cash register operations, including cash handling and end-of-shift balancing.
- Processed customer transactions efficiently and accurately at busy restaurant location.
- Collaborated with team members to ensure smooth service during peak hours.
- Assisted customers with menu selections and answered questions about food items.
- Ensured cleanliness of work area and dining space, contributing to a positive dining experience for customers.
Medical Representative
DPSS Hemet
Hemet
02.2016 - 06.2016
- Coordinated appointments with existing and potential customers to discuss corporate offerings and address their needs.
- Documented sales activities including appointments, calls, and samples distributed to track performance.
- Gained experience through Hemet DPSS as part of a government program, ensuring readiness of participants for job opportunities.
Education
High School Diploma -
Hesperia Highschool
Hesperia, CA05-2011
Fire Technology
Crafton Hills College
Yucaipa, CA09-2026
Skills
- Point of sale operation
- Cash handling
- Customer service
- Refund handling
- Returns processing
- Product knowledge
- ID verification
- Product restocking
- Merchandise restocking
- Cash drawer balancing
- Time management
- Multitasking
- Data entry
- Sales support
- Team collaboration
- Problem solving
- Verbal communication
- Written communication
- Liquor law compliance
- Customer assistance
Certification
- RBT- Registered Behavior Technician
Timeline
Cashier
Dollar General Market
06.2018 - 05.2019
Cashier
Waba Grill
06.2016 - 01.2018
Medical Representative
DPSS Hemet
02.2016 - 06.2016
High School Diploma -
Hesperia Highschool
Fire Technology
Crafton Hills College