Alexis Miller
Bullard,TX
Summary
Results-driven professional with a strong background in sales strategy and customer service. Proven ability to enhance outreach efforts and drive revenue growth through effective communication and negotiation skills.
Overview
11
11
years of professional experience
2018
2018
years of post-secondary education
Work History
Server
Texas Roadhouse Restaurant
Tyler
10.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
Sales and Marketing Manager
iJump Tyler
Tyler, TX
01.2015 - Current
- Developed and implemented business strategies to achieve business goals and stay competitive
- Implemented outreach sales model in 2019 to bring in corporate events, school field trips, church events, non-profit community events and fundraising opportunities.
- Increased outreach revenues annually by 20%. In 2019, 2021, 2022, 2023 and 2024 is trending the same.
- Marketing Manager, responsible for digital content, promotions, social media accounts to drive increased revenues.
- Increased gift card sales by 32% between 2021 to current.
- Sales representative with the market rate of a 10% commission on every birthday party sale that book online, instore or over the phone with my assistance.
Server
Chuys
Tyler, TX
08.2023 - 06.2024
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Consistently met or exceeded performance goals related to sales contests, customer satisfaction ratings, and order accuracy.
Bartender/ Server
Bubba’s 33
Tyler, TX
09.2022 - 08.2023
- Maintained regular clientele through professional and friendly service.
- Prepared beverages in a fast-paced environment.
- Successfully recommended food and cocktail preparations that increase bar sales.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Server
Texas Roadhouse Restaurant
Tyler
11.2018 - 12.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in food preparation and ensured adherence to health standards.
- Collaborated with kitchen staff to deliver timely meals to guests.
Diploma
Carlisle High School
Price, TX
05.2017
Education
Bachelors of Associates & Sciences -
University of Texas at Tyler
Tyler, TXCarlisle High School
Price, TXSkills
- Sales Strategy
- Digital Marketing
- Negotiation
- Customer Service
- STRONG COMMUNICATION
- Proven to effectively communicate complex ideas to diverse audiences, resulting in increased sales and customers satisfaction
- STRATEGIC THINKING
- Adapt at analyzing market trends and competitor activities to develop innovative marketing strategies
- NEGOTIATION SKILLS
- Proven track record of successful negotiations resulting in securing key partnerships, driving revenue
Timeline
Server
Texas Roadhouse Restaurant
10.2024 - Current
Server
Chuys
08.2023 - 06.2024
Bartender/ Server
Bubba’s 33
09.2022 - 08.2023
Server
Texas Roadhouse Restaurant
11.2018 - 12.2020
Diploma
Carlisle High School
05.2017
Sales and Marketing Manager
iJump Tyler
01.2015 - Current
Bachelors of Associates & Sciences -
University of Texas at Tyler
Carlisle High School