Taylor Batt
Delray Beach
Summary
Enthusiastic professional with experience in fast-paced dining and retail environments. Skilled in customer engagement, sales techniques, and time management, contributing to increased satisfaction and sales. Committed to delivering exceptional service and managing customer needs effectively.
Overview
7
7
years of professional experience
Work History
Server
Miller's Ale House
Boca Raton
09.2023 - 01.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely food preparation.
- Handled cash transactions and processed payments efficiently.
- Resolved customer inquiries and complaints promptly to maintain positive dining experience.
- Suggested menu items tailored to customer preferences and dietary needs, contributing to increased sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Retail Sales Associate
Victoria's Secret & PINK
Boca Raton
11.2021 - 11.2022
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Educated customers about promotions and loyalty programs.
- Handled customer complaints with professionalism and care.
- Participated in team meetings to discuss sales strategies and goals.
- Welcomed customers and provided assistance in locating items, contributing to improved satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Responded to customer questions and efficiently located merchandise to support their needs.
Hostess
Issac Newtowns
Newtown
05.2018 - 08.2021
- Greeted guests warmly and managed seating arrangements effectively.
- Collaborated with servers to ensure timely service for diners.
- Assisted in training new staff on customer service standards.
- Resolved guest inquiries and issues promptly, enhancing overall dining experience.
- Updated reservation system to manage guest flow smoothly.
- Monitored dining area to proactively address guest needs and maintain satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Receptionist
Newtown Athletic Club, NAC
Newtown
01.2021 - 06.2021
- Greeted visitors and directed them to appropriate departments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed incoming inquiries by answering phone calls and directing them to appropriate personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments and maintained calendars for staff.
- Delivered excellent customer service while assisting internal and external customers.
- Maintained inventory levels and organized office supplies to support daily operations.
- Processed incoming and outgoing mail with accuracy.
- Collaborated with team members to streamline front desk operations.
Education
Bachelor of Arts - Communications
Flordia Atlantic University
Boca Raton08-2026
High School Diploma -
Villa Joseph Marie High School
Holland, PA05-2020
Skills
- Sales techniques
- Sales strategy
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
Timeline
Server
Miller's Ale House
09.2023 - 01.2025
Retail Sales Associate
Victoria's Secret & PINK
11.2021 - 11.2022
Receptionist
Newtown Athletic Club, NAC
01.2021 - 06.2021
Hostess
Issac Newtowns
05.2018 - 08.2021
Bachelor of Arts - Communications
Flordia Atlantic University
High School Diploma -
Villa Joseph Marie High School