Professional Summary
Overview
Work History
Education
Skills
Timeline

Alexis Moberly

Total Quality Logistics Inc.
7
years of professional experience

Results-driven Client Success Manager experienced in managing high-volume portfolios and enhancing client relationships. Expertise in onboarding, issue resolution, and cross-functional collaboration to achieve retention goals. Committed to leveraging strong communication and strategic support skills to elevate client satisfaction and drive account growth.

Work History

National Sales Recruiter

1 Year
Total Quality Logistics Inc. | 10.2025 - Current
  • Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless.
  • Sourced 35+ new candidates and completed 25+ outbound calls daily to meet hiring demands in a high-volume, metrics-driven environment.
  • Leverage CRM tools to track candidate progress, communication history, and conversion metrics, ensuring transparency and accuracy across all touchpoints.
  • Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent.

Real Estate Agent

3 Years 1 Month
Keller Williams Platinum Partners | 01.2023 - 02.2026
  • Conducted market analyses to establish competitive pricing strategies, advising clients on property valuations to enhance decision-making.
  • Cultivated strong relationships with clients, builders, developers, lenders, and title companies to facilitate successful transactions.
  • Executed effective marketing strategies, including social media campaigns, events, property listings, and open houses to maximize exposure.
  • Negotiated purchase agreements, contingencies, and closing terms, from contract to close.
  • Utilized CRM tools to track client interactions and manage leads, streamlining processes to optimize pipeline management.
  • Exclusively marketed subdivisions, serving as the primary liaison between builders and buyers.
  • Demonstrated strong problem-solving skills by resolving contract disputes and addressing unforeseen challenges throughout the transaction.

Project/Office Manager

1 Year 8 Months
Hydra Corp | 08.2021 - 04.2023
  • Worked with clients across retail and government entities in nine different states to determine project scope, requirements, and timelines.
  • Served as the main point of contact for all sub-contractors while managing budgets and preparing project estimates.
  • Maintained strong relationships with existing subcontractors, and established new partnerships to support expanding project needs.
  • Managed on average 50-80 projects during any given time.
  • Supported accounts payable and accounts receivable.

Assistant General Manager

2 Months
Bryan Properties - Bear Village Apartments | 02.2021 - 04.2021
  • Assisted the property manager with resident delinquencies and payment plans to ensure financial accuracies.
  • Partnered with the general manager to oversee day-to-day property operations and ensure smooth service delivery.
  • Directed the leasing team, ensuring tasks were completed effectively and client interactions were handled professionally.
  • Interviewed, hired, and trained associates.
  • Led the maintenance supervisor and technicians in completing daily work orders and property-wide projects.
  • Continued responsibilities of Resident Service Manager, supporting resident engagement, retention, and satisfaction initiatives.

Resident Service Manager

6 Months
Bryan Properties - Bear Village Apartments | 08.2020 - 02.2021
  • Cultivated service-oriented relationships with residents, clients, and vendors to enhance community engagement.
  • Addressed and resolved 665 resident requests, issues, or concerns as the first point of contact to improve resident satisfaction.
  • Achieved a 39% renewal rate by implementing retention-focused initiatives and loyalty programs.
  • Planned and hosted resident events ranging from small groups of 50 to large-scale gatherings of 250 attendees.
  • Produced social media content for an audience of 3,000+ Instagram followers to increase engagement and visibility.

Community Advisor

1 Year 5 Months
Bryan Properties - Bear Village Apartments | 03.2019 - 08.2020
  • Provided onsite training to new hires.
  • Conducted property showings for prospective clients at a 665-bedroom complex and other properties in our portfolio.
  • Answered phone inquiries, informed potential clients about offerings, and addressed concerns to support decision-making.
  • Conducted marketing techniques through social media, and gorilla marketing through college campus.
  • Prepared and executed all leasing documents to ensure accuracy and compliance.

Education

Bachelor of Science (B.S.) - General Business

Missouri State University | Springfield, MO | 05-2020

Licensed Real Estate Agent 01/2023 - Missouri & Kansas (Referral)

Skills

Client management
Account Management
Candidate Onboarding
Retention initiatives
Problem-solving
Communication

Timeline

National Sales Recruiter

Total Quality Logistics Inc.
10.2025 - CurrentRead More

Real Estate Agent

Keller Williams Platinum Partners
01.2023 - 02.2026Read More

Project/Office Manager

Hydra Corp
08.2021 - 04.2023Read More

Assistant General Manager

Bryan Properties - Bear Village Apartments
02.2021 - 04.2021Read More

Resident Service Manager

Bryan Properties - Bear Village Apartments
08.2020 - 02.2021Read More

Community Advisor

Bryan Properties - Bear Village Apartments
03.2019 - 08.2020Read More

Missouri State University

Bachelor of Science (B.S.) from General Business
Read More
Alexis Moberly