Alexis Murray

• Maintained cleanliness and organization of work area.
• Enhanced operations and boosted productivity through employee training, coaching and assignments.
• Managed daily cash intake by counting out registers and tabulating profits.
• Assisted in resolving escalated customer service issues in a timely manner.
• Reported employee behavioral issues, losses and customer complaints to upper-level management.
• Monitored inventory levels and placed orders for supplies as needed.
• Communicated with other shift managers to facilitate continuum of customer service.

I was Cashiering..

Stocking the Shelves..

I also dealt with Customer Service.

And maintaining a clean store.

Checked In Vendor.

My Role As A Tyson Production worker were, checking for bad chicken.

Checking lines to make sure everything was running correctly.

Also Sorting and Packing.

• Replaced dirty linens with clean items according to established standards of quality control.
• Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
• Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
• Communicated with customers about requests for additional supplies or cleaning services.
• Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
• Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
• Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
• Removed trash from rooms and replaced liners to wastebaskets.
• Responded promptly to guest requests for additional supplies or services.
• Monitored cleanliness of lobby, swimming pool and other common areas.
• Replenished room amenities according to established guidelines.
• Furnished guests with clean linens and supplied rooms with toiletries.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
• Interacted pleasantly with clients and guests when performing daily duties.
• Removed trash, recycling and linens from rooms to transport to designated areas.
• Waxed and polished wood furnishings to restore faded appearance.
• Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
• Adhered to daily cleaning schedules and updated as needed based on demand.
• Coached new housekeeping personnel by demonstrating approved cleaning procedures.

• Supervised and supported housekeeping personnel to maximize quality of service and performance.
• Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
• Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
• Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
• Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
• Communicated guest service scores to drive improvement and higher guest satisfaction.
• Responded promptly to maintenance requests from guests or staff members.
• Reported damage or theft of hotel property to management.
• Explained goals and expectations required of trainees.
• Checked inventory for required supplies and made lists for needed cleaning products.
• Monitored cleanliness of lobby, swimming pool and other common areas.
• Enforced rules and regulations set forth by management regarding health, safety and security policies.
• Created and implemented daily cleaning schedules for staff members.
• Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
• Communicated with maintenance team on damages to repair.
• Collaborated with front desk to respond promptly to guest requests and promote positive experience.
• Scheduled employees' shifts according to occupancy levels at the hotel.
• Verified each completed room against standard plans to maintain consistency.
• Implemented cost-saving measures to reduce operational costs without compromising quality standards.
• Established effective communication between team members in order to foster a positive work environment.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Developed training programs to build employee performance, improve employee engagement and increase employee retention.
• Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
• Inspected guest rooms and public areas to ensure they met established cleanliness standards.
• Coordinated with other departments within the hotel to ensure a smooth flow of operations.
• Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
• Recruited and hired workers, in addition to supervising and monitoring daily performance.
• Delegated work to staff, setting priorities and goals.
• Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
• Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
• Managed team of employees, daily progress reports and overall project planning.
• Inventoried incoming supplies and placed items in stock for use by personnel.
• Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
• Coached staff on strategies to enhance performance and improve customer relations.
• Practiced safe work habits and wore protective safety equipment.
• Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
• Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.