Alexis Oliver
New London
Summary
My name is Alexis Oliver, I am 23 years old. I’ve worked in the medical field as a food service worker and caregiver. I have years of experience for customer service in a fast-paced working environment. I love working along with others, and I love my independence as well. I demonstrate superb judgment in balancing customer, employee, and company objectives. I look to trying anything new, work related. I do love to expand my learning because I am looking for a career and something permanent.
Overview
4
4
years of professional experience
Work History
Customer Service Department Head
Stop and Shop Supermarket
Groton
06.2021 - 09.2025
- Managed customer inquiries and resolved issues efficiently.
- Trained and supervised customer service representatives for optimal performance.
- Handled Kronos and scheduling when my manager was on vacation.
- Made sure the flow of the front end was fast and efficient so that we weren’t backed up for the day.
- Handled cash at night and desk audits.
- Analyzed customer feedback data in order to make informed decisions about future changes or improvements.
- Provided guidance, support, and direction to team members when needed.
Food Service Worker
Yale New Haven Health System
New London
01.2025 - 08.2025
- I delevered food following the patients diet throughout my shift, on all end of the hospital.
- I assisted with dish washing and picking up dishes of each floor of the hospital when paternity were done eating
- Had to follow guidelines so some trays were given to the nurses as the desk.
- I made sure the thoroughly read each print out for each room, along with talking to patients and verifying their name and date of birth before leaving the tray.
Caregiver
Quality Homemakers
Niantic
09.2024 - 07.2025
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported changes to healthcare professionals.
- Organized and prepared nutritious meals based on dietary needs.
- Provided companionship and emotional support to enhance client well-being.
Education
New London Highschool
New London, ConnecticutSkills
- Customer relationship management
- Team leadership
- Data analysis
- Scheduling management
- Communication
- Organization
- Ability to work with others
- Efficient
References
References available upon request.
Timeline
Food Service Worker
Yale New Haven Health System
01.2025 - 08.2025
Caregiver
Quality Homemakers
09.2024 - 07.2025
Customer Service Department Head
Stop and Shop Supermarket
06.2021 - 09.2025
New London Highschool