Alexis Olvis
Keokuk
Summary
Dependable and outgoing professional with several years of experience in delivering exceptional customer service. Well-organized and adaptable, demonstrating proven performance in fast-paced environments. Exhibits a strong work ethic and exceptional interpersonal skills, effectively mastering new challenges independently.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
Tangles Hair Salon
Keokuk
06.2024 - Current
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Responded to customer inquiries via phone, email, and in person.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Paraprofessional
Keokuk Catholic School
Keokuk
08.2021 - Current
- Developed creative learning activities that engage all types of learners.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Assisted teachers with planning and preparing lessons for students.
- Provided clerical support to teachers, such as photocopying and organizing materials.
Bartender
The Hawkeye Restaurant
Keokuk
05.2011 - Current
- Resolved customer complaints in a professional manner.
- Assisted in setting up the bar for service shift.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Keokuk High School
Keokuk 05-2011
Skills
- Appointment scheduling
- Data entry
- Customer inquiries
- Cash handling
- Customer service
- POS system
- Time management
- Communication skills
- Multitasking skills
- Organizational skills
- Phone etiquette
- Customer assistance and interaction
- Scheduling
Timeline
Front Desk Receptionist
Tangles Hair Salon
06.2024 - Current
Paraprofessional
Keokuk Catholic School
08.2021 - Current
Bartender
The Hawkeye Restaurant
05.2011 - Current
High School Diploma -
Keokuk High School
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