Alexis Perez
Tamarac,FL
Overview
12
12
years of professional experience
Work History
Sales Consultant
Comcast
Miramar, FL
05.2019 - Current
- Managed customer inquiries in English and Spanish for effective communication.
- Developed strong relationships with clients through active listening and personalized service.
- Promoted product features and benefits to enhance customer understanding and satisfaction.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Managed a portfolio of existing clients and identified potential new leads.
Sales Consultant
American Express
Sunrise, FL
03.2018 - 04.2019
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
Sales Consultant
Humana Insurance Company
Miramar, FL
08.2013 - 01.2018
- Engaged customers to assess needs and recommend appropriate services.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Analyzed customer needs and identified solutions to meet their requirements.
- Developed and maintained relationships with clients to increase sales revenue.
- Performed cold calls to prospective customers to introduce company offerings.
Education
Associate of Arts - Computer Science
Keiser College
Fort Lauderdale, FL06-2003
High School Diploma -
Northeast High School
Fort Lauderdale, FL06-2001
Skills
- Customer relationship management
- Market research
- Sales process optimization
- Product promotion
- Lead generation
- Client acquisition
- Microsoft Excel
- Microsoft PowerPoint
- CRM software
- Office 365
Languages
Spanish
Native/ Bilingual
Timeline
Sales Consultant
Comcast
05.2019 - Current
Sales Consultant
American Express
03.2018 - 04.2019
Sales Consultant
Humana Insurance Company
08.2013 - 01.2018
Associate of Arts - Computer Science
Keiser College
High School Diploma -
Northeast High School