Alexis Powers

• Generated daily reports on sales activities for management review.
• Provided detailed product information to customers, including features, prices, and availability.
• Ensured customer satisfaction by providing follow-up support after purchases.
• Analyzed customer needs and preferences to recommend appropriate products.
• Developed and maintained relationships with clients to increase sales revenue.

Waitress/Bartender

• Served patrons with food and libations in a positive friendly manner
• Ensured optimal guest experience by assisting patrons with selecting food and beverages by suggesting coursed, beverage pairing, and answering preparation questions.
• Participated in team meetings to discuss new menu items or changes in policy.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Dealt with high stress situations in a calmly manner while focusing on guest needs

Certified Trainer

• Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
• Implemented role-play scenarios to simulate real-life situations, enhancing problem-solving and communication skills among trainees.
• Reviewed servers' performance regularly by observing them interacting with customers during meal services.
• Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
• Ensured that all trainees are aware of the company's policies and procedures regarding workplace safety.