ALEXIS RAMOS
Summary
Highly motivated sales associate with four years of hands-on experience in retail. Dedicated associate with extensive experience collaborating with clients, promptly identifying needs, recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Sales Associate
NAPA Auto Parts
09.2021 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly.
Youth Development Professional
Boys and Girls Club of North Lake Tahoe
04.2020 - 09.2021
- Supervised youth groups members to maintain an organized and safe environment.
- Developed individualized plans to help youth develop educational goals.
- Actively engaging in educational, crafts and spots activities.
Mechanical Assistant
Auto Service By Allan LLC.
09.2020 - 04.2021
- Identified mechanical problems and determined best solutions for corrections.
- Regularly verifying work areas are correctly designed to work
- Enhanced team productivity by providing technical assistance on various mechanical tasks as needed.
- Maintained safe working environment by adhering to safety protocols and procedures during tasks.
Education
High School Diploma -
Incline High School
Incline Village, NV06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Inventory Control
- Patience and empathy
- Critical Thinking
- Active Listening
- Leadership Qualities
- Computer Skill
- Attention to details
- Multitasking
Timeline
Sales Associate
NAPA Auto Parts
09.2021 - Current
Mechanical Assistant
Auto Service By Allan LLC.
09.2020 - 04.2021
Youth Development Professional
Boys and Girls Club of North Lake Tahoe
04.2020 - 09.2021
High School Diploma -
Incline High School