ALEXIS RUSHING
Shawnee
Summary
Highly trained Medical Assistant of 10 years with strong clinical abilities and experience in a fast paced, multi-physician medical practice. Proactive and organized with passionate commitment to first-rate patient care.
Overview
14
14
years of professional experience
Work History
Medical Assistant
AdventHealth Primary Care
03.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Administered vaccines and point of care testing
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Lawrence OB/GYN Specialists
06.2013 - 03.2017
- Show patients to examination rooms and prepare them for the physician
- Obtain medical information and vital signs from patients and document this information in EMR
- Prepare and maintain treatment rooms for patient exams and procedures
- Authorize drug refills and provide prescription information to pharmacies
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Schedule appointments for patients and phone triage
Application Review Processor
The Rezolve Group
01.2012 - 04.2013
- Use computers for various applications, such as database management or word processing
- Answer telephones or transferring calls to appropriate individuals
- Answer FAFSA related questions for students/parents
- Review FAFSA applications before submitting to Dept of Education to ensure no errors
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
Customer Service Representative
Vangent, Inc-Medicare
08.2010 - 12.2012
- Enroll callers in Medicare and prescription drug plans
- Provide customer service, such as limited instructions on proceeding with claims or referrals
- Review insurance policy to determine coverage
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Improved resolution time with effective problem-solving for customer complaints.
Education
Associate of Science - Nursing
Rasmussen University
Overland Park, KS05.2026
NRCMA and NRCPT Certificates -
Pinnacle Career Institute
Kansas City, MO04.2013
High School Diploma -
Free State High School
Lawrence, KS05.2006
Skills
- Basic Understanding of ICD-10
- Medical Terminology
- CPR Certified
- Vital Signs
- Finger-Sticks and Injections
- Patient Charting
- Phone Triage
- Data Entry
- Patient Scheduling
- Patient Education
- HIPAA & JCAHO Knowledge
- Prior Authorizations
References
- Cindy McHenry, RN former supervisor 816-805-9884
- Melissa Donovan, LPN former coworker 913-337-4762
- Megan Ott, LPN coworker 913-827-2293
- Suzanne Ozbun, MD coworker 913-800-0444
Timeline
Medical Assistant
AdventHealth Primary Care
03.2017 - Current
Medical Assistant
Lawrence OB/GYN Specialists
06.2013 - 03.2017
Application Review Processor
The Rezolve Group
01.2012 - 04.2013
Customer Service Representative
Vangent, Inc-Medicare
08.2010 - 12.2012
Associate of Science - Nursing
Rasmussen University
NRCMA and NRCPT Certificates -
Pinnacle Career Institute
High School Diploma -
Free State High School
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