Alexis Santos Reyes
Fountain Valley,CA
Summary
Retail professional with 2.5 years of experience, known for excellent sales, service, and interpersonal skills. Committed to ensuring every customer feels welcome and satisfied. Consistently delivers highest quality service and goes the extra mile to increase sales and customer satisfaction. Committed to attracting new customers through consistent excellence in service.
Overview
10
10
years of professional experience
Work History
Internet Sales Manager
LA Honda World -Downey
Downey, CA
12.2023 - 05.2024
- Ensured customers received timely responses by monitoring and addressing their inquiries.
- Monitor market trends and adjust pricing accordingly.
- Consistently met or exceeded personal quota for gross profit and number of units sold by generating referrals and effective negotiation.
- Cultivated strong partnerships with new and existing customers through prompt inquiry response, trade-in suggestions, and sales campaign recommendations.
- Facilitated the sale and financing of automobiles at a premier location through excellent customer service and negotiating management.
Sales Consultant
LA Honda World-Downey
Downey, CA
02.2022 - 12.2023
- Ensured effective collaboration with Sales Managers to meet sales targets for individuals and departments.
- Utilized effective communication skills to listen actively to customers and provide tailored automotive recommendations based on individual requirements.
- Advised clients on lease versus buy choices that aligned with their financial goals.
- Oversaw multiple activities related to sales management including customer interactions, recommending products, negotiating and closing sales transactions along with prompt delivery logistics and impeccable post-sale support.
- Provided detailed product information to customers, including features, prices, and availability.
- Performed cold calls to prospective customers to introduce company offerings.
- Monitored competitor activity and pricing strategies to adjust accordingly.
Driver
Focus Industries
Lake Forest, CA
03.2014 - 11.2021
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Adjusted machine feed and speed, changed cutting tools, or adjusted machine controls when automatic programming was faulty or inefficient.
- Inspected machined parts for conformance to specifications using precision measuring instruments.
- Set up and operated various machines such as lathes, mills, grinders, drill presses, saws, and other specialized machinery to fabricate metal parts.
- Operated forklifts to move heavy materials around the shop floor.
Education
High School Diploma -
Valley High School
Santa Ana, CA06-2011
Skills
- Inbound Call Management
- Appointment Scheduling
- Problem solving abilities
- Time management
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Internet Sales Manager
LA Honda World -Downey
12.2023 - 05.2024
Sales Consultant
LA Honda World-Downey
02.2022 - 12.2023
Driver
Focus Industries
03.2014 - 11.2021
High School Diploma -
Valley High School
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