Alexis Schultz
Jacksonville,FL
Summary
Reliable and dedicated professional transitioning from a successful career in F&B management into healthcare. High-energy worker with over ten years of experience in fast-paced operations. Strong background in multitasking and maintaining composure during emergencies. Ability to work in a complex team dynamic, along with skills in regulatory compliance and team leadership. Currently pursing a Radiography degree at FSCJ, along with a Phlebotomy certification to combine a strong foundation in operational excellence with clinical and administrative expertise. Eager to start a new career path in the medical field to enhance patient care, uphold departmental standards, and contribute to a compassionate care team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Barbara Jeans Restaurant
Ponte Vedra, FL
10.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in food and beverage preparation, ensuring compliance with health and safety standards.
- Accurately processed orders using point-of-sale systems, minimizing errors during transactions.
- Collaborated with kitchen staff to streamline service flow, enhancing overall dining experience.
Food and Beverage Manager
The Ritz-Carlton, South Beach
Miami, FL
06.2022 - 07.2024
- Supervised a diverse team of 100+, ensuring strict adherence to standard protocols, safety regulations, and quality
- Directed daily food and beverage operations, ensuring exceptional guest experiences and quality service.
- Managed inventory control processes to maintain optimal stock levels and reduce waste.
- Trained and mentored staff on service standards, fostering a high-performance work environment.
- Implemented cost-control measures that improved profitability while maintaining service excellence.
- Oversaw vendor relationships, negotiating contracts to optimize pricing and product quality.
- Organized special events and banquets, coordinating logistics for seamless execution and guest enjoyment.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
Front of House Manager
Regents' Glen Country Club
York, PA
06.2020 - 05.2022
- Managed daily operations, ensuring optimal guest experiences and service quality.
- Trained and supervised front-of-house staff, fostering a collaborative team environment.
- Conducted regular performance evaluations, providing constructive feedback to improve staff development.
- Oversaw scheduling and staffing, aligning resources with business needs and peak times.
- Resolved customer complaints promptly, maintaining high satisfaction levels among club members.
Education
Associate of Science - Radiography
Florida State College At Jacksonville
Jacksonville, FL05-2030
Certification - Phlebotomy
Florida State College At Jacksonville
Jacksonville05-2026
Bachelor of Science - Psychology
York College of Pennsylvania
York, PA12-2021
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Leadership
- Team collaboration
- Financial operations management
- Quality control
- Conflict resolution
- Basic Medical Terminology
- Compliance and HIPAA knowledge
- Multitasking in high-pressure environments
Certification
- BLS Certification, American Red Cross
- Certified Phlebotomist - May 2026
Timeline
Server
Barbara Jeans Restaurant
10.2025 - Current
Food and Beverage Manager
The Ritz-Carlton, South Beach
06.2022 - 07.2024
Front of House Manager
Regents' Glen Country Club
06.2020 - 05.2022
Associate of Science - Radiography
Florida State College At Jacksonville
Certification - Phlebotomy
Florida State College At Jacksonville
Bachelor of Science - Psychology
York College of Pennsylvania