Alexis Scott
Fayetteville,AR
Summary
Proven Manager at McDonald's, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and staff performance through effective communication and cross-functional teamwork. Demonstrated excellence in staff training and development, achieving significant improvements in service delivery and workplace efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's
07.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Greenland High School
Greenland, AR05.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Policy Implementation
- Customer Service
- Staff Training
Timeline
Manager
McDonald's
07.2021 - Current
High School Diploma -
Greenland High School