Open To Work
Hi, I’m
ALEXIS SKY GRIFFIN
Hospitality
Chula Vista,California
Summary
Personable, skilled retail employee and student with several years of hands on experience supporting daily operations, from assisting customers on the sales floor to maintaining behind the scenes operations, accustomed to delivering excellent customer service. Continually managing multiple priorities, staying calm under pressure, showing up consistently, retaining a strong work ethic across all departments, and having a genuine commitment to being a part of a team. Taking pride in my abilities to effectively manage priorities, quickly learning new skills, adapting, and running operations accordingly and efficiently. I take pride in my self discipline, positive mindset, and genuine desire to grow to contribute to a team that values respect, communication, and heart in what they do as well.
Education
Eastlake High SchoolChula Vista, CA
High School Diploma
07.2022 - 06.2026
Overview
2
years of professional experience
4
Years of high school education
Work History
WalgreensChula Vista, CA
Customer Service Associate
08.2023 - Current
Job overview
- Building positive interactions by listening attentively and providing personalized solutions that ensure their needs are met effectively.
- Exercising sound judgment and company policies to de-escalate conflicts into helpful endeavors appropriately and confidently, entrusting overall customer satisfaction and brand reputation.
- Coordinated tasks among team members to ensure timely completion, supporting new associates learn routines, and offering team support during peak hours for task management.
- Experienced with operating store equipment, working with computers, computerized registers, printers, and operating point of sales terminals and handheld scanners.
- Showed flexibility by assisting multiple departments, also recognized for reliability, and voluntary flexibility during schedule changes or holidays.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Designed and implemented promotional displays aimed at capturing customer attention for select products and brands.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
Smart & Final ExtraChula Vista, CA
Retail Associate
12.2023 - 02.2025
Job overview
- Resigned
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Maintained merchandise displays, following visual merchandising guidelines to optimize sales potential.
- Collaborated with team members to restock shelves and organize inventory effectively.
- Collaborated with cross-functional teams to improve project delivery timelines.
- Assisted in inventory management, ensuring accurate stock levels and efficient organization of products.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Prioritized helping customers.
Work Preference
Work Type
Part TimeLocation Preference
On-SiteImportant To Me
Company CultureWork-life balanceFlexible work hoursSkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Product knowledge
- Guest services
- Stock replenishment
- Quality assurance
- Inventory control
- Product merchandising
- Customer relations
- POS system operation
- Employee coaching
LANGUAGES
English
Spanish
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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