Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexis Solis

MISSION VIEJO,CA

Summary

Dedicated, young individual with over six years of experience in customer service, specializing in enhancing guest satisfaction. Demonstrated expertise in effective communication, order accuracy, and food safety. Proven track record in resolving complaints and fostering team collaboration to ensure a positive dining experience. Strong multitasking abilities and commitment to delivering exceptional service in high-pressure environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Olive Garden
Laguna Woods, California
06.2021 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Served food and beverages promptly, ensuring guest satisfaction throughout the meal.
  • Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
  • Resolved guest complaints professionally, enhancing overall dining experience for patrons.

Shift Leader

Domino's Pizza
Sun City, California
08.2018 - 05.2021
  • Trained new staff on company policies and procedures for optimal performance.
  • Coordinated daily tasks to maintain workflow and meet service standards.
  • Maintained cleanliness and organization of work areas for safety compliance.
  • Assisted in resolving customer complaints to enhance satisfaction and loyalty.
  • Checked orders for quality and completeness.

Education

High School Diploma -

Heritage High School
Menifee, CA
06-2018

Associate of Science - Business Administration

Saddleback College
Mission Viejo, CA

Skills

  • Customer service
  • Order accuracy
  • Menu knowledge
  • Cash handling
  • Food safety
  • Team collaboration

Certification

  • Food handlers
  • Responsible Beverage Service

Languages

English
Professional
Spanish
Professional

Timeline

Server

Olive Garden
06.2021 - Current

Shift Leader

Domino's Pizza
08.2018 - 05.2021

High School Diploma -

Heritage High School

Associate of Science - Business Administration

Saddleback College